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Clinic Type

Urgent Care

Address

525 Tunxis Hill Cut Off

Phone

475.210.7640

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Mon–Fri: 8 AM–8 PM; Sat & Sun: 9 AM–5 PM (varies by location)

Emergency Care

No

Services Offered

  • Urgent Care

Insurance & Payment

Languages Spoken

FAQs

What are the hours for urgent care at Hartford HealthCare?

Mon–Fri: 8 AM–8 PM; Sat & Sun: 9 AM–5 PM

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (general network): 4 out of 5 stars (330 reviews)
  • Zocdoc (Bristol location): 4.46 out of 5 stars (35 reviews (Bristol location))

Patients praise

  • helpful, kind, and informative medical staff
  • efficient online appointment scheduling for services like COVID testing
  • accommodating and pleasant bedside manner
  • successful handling of high-stress patient situations

Common complaints

  • difficulties with billing statements and itemization
  • unprofessional or unfriendly front desk staff behavior
  • long wait times for appointments

"I mistakenly went to the wrong location, but they held my spot for me and I got in right away. Everyone was pleasant and I was in and out in no time. They even offered me tea while I waited!"

Zocdoc reviewer, December 2025

"The front desk Staff, she started sneering right after she started talking to me... I felt humiliated and will not go back to this location where they have employees like this"

Local business review, 2022

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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