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About

Cumberland Children’s Clinic is part of Children's Health of Carolina, PA, a Fayetteville-based pediatric hospital/clinic network with 60+ years of service. The organization operates seven offices nationwide (7 in the United States, including Fayetteville HQ) and runs pediatric practices in Lumberton, Pembroke, Raeford, and Fayetteville, NC. Founded in 1954 by Thaddeus Wester, MD, it focuses on infant, child, and adolescent care and emphasizes strong family-provider relationships. Contact: info@carolinakids.net; 910-738-8060 / +1 910-739-3318. Headquarters: 1708 A. Owen Dr., Fayetteville, NC 28304.

Clinic Type

Pediatrics

Address

1738 Owen Drive, Suite 107, Fayetteville, NC 28304

Phone

910.307.7330

Email

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Opening Hours

Monday, Tuesday, Thursday, Friday 8:00-12:00 p.m. and 1:00-5:00 p.m.; Wednesday 8:00-12 p.m. and 1:45-5:00 p.m. Emergencies: hours listed for established patients; same day appointments may be available by calling

Emergency Care

Emergency Hours available to established Children's Health of Carolina patients at our Lumberton office; Saturdays at Lumberton and Fayetteville office: 9:00 a.m. to 12:00 p.m.

Services Offered

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Team

  • Cumberland Children’s Clinic (location), Elena Hendren, FNP — Medical Director

Insurance & Payment

  • Medicaid
  • major insurance plans
  • Tricare

Not explicitly enumerated beyond Medicaid and Tricare; other major plans implied as accepted

Languages Spoken

  • Español
  • English

FAQs

Do you accept walk-ins?

No walk-ins are accepted at this time. Appointments must be made in advance. Emergency Hours available to established patients at Fayetteville clinic; same day appointments may be available by calling.

Are walk-ins accepted at Cumberland Children’s Clinic?

No walk-ins at this time; appointments must be made in advance.

Is there after-hours nurse triage and how can I reach it?

24-hour RN-directed nurse triage with direct access to on-call provider available by calling Fayetteville's clinic and following prompts to speak with a nurse after hours.

Are same-day appointments available?

No walk-ins, but same day appoints may be available (must call for appointment availability).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 4.1/5 (8)
  • Facebook (for Children's Health of Carolina, PA): 86% recommend (257)

Patients praise

  • Physicians are described as kind, attentive, and caring
  • Clean office environment with adequate seating
  • Nursing and medical staff often praised for professionalism
  • Good communication with both children and parents

Common complaints

  • Extended wait times in both the lobby and exam rooms
  • Frustration with rigid appointment scheduling and grace period policies
  • Occasional complaints regarding administrative/front desk staff responsiveness

"Extremely poor service. Long wait time for no reason. What's the point of making an appointment if they make you wait 2 hours after checking in. I've been waiting for the doctor to see the baby for over an hour, still waiting in the room."

— LocalityBiz review

"I love this pediatrician office!!! They are always available, attentive, punctual and on point with diagnosis and prescriptions! I have been going to them for almost 4 years and highly recommend them!"

— Unilocal review

"The office is always clean and there's plenty of seating. Staff is always courteous and friendly, never have an attitude. We love Dr. Sy, he always takes his..."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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