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About

Summary: Washington Regional Medical System (nonprofit health system headquartered in Fayetteville, AR) offers rheumatology services as part of its comprehensive medical care. The system operates four offices in the United States, with its main campus at 3215 N. North Hills Boulevard, Fayetteville, AR 72703. Key details: nonprofit community-owned system, founded in 1950, about 872 employees, annual revenue ~$403.7M. For rheumatology specifics (providers, clinics, hours, appointment contact), contact 1-479-463-7641 or 479-463-1000 or visit wregional.com.

Clinic Type

Rheumatology

Address

3276 N. Northhills Blvd., Fayetteville, AR 72703

Phone

479.404.2300

Email

emresidencynwa@uams.edu

Opening Hours

Monday – Thursday 8:00 a.m. – 5:00 p.m.; Friday 8:00 a.m. – 12:00 p.m.

Emergency Care

In case of an emergency, please call 911 or go to your nearest hospital emergency room.

Services Offered

  • Rheumatology Clinic
  • Clinic Services
  • Diagnosis and treatment of conditions and diseases affecting joints, muscles and bones including gout, lupus, rheumatoid arthritis, psoriatic arthritis, polymyositis, polymyalgia rheumatica, scleroderma, Sjogren’s syndrome, and other autoinflammatory diseases
  • Personalized treatment plans that may include physical therapy, medication or injections

Team

  • Jessica Short Chism, MD — Physician

Insurance & Payment

  • We accept most major insurances, including Medicare and Medicaid, and self-pay

Copays, deductibles and/or co-insurance must be paid at time of service. We accept cash, checks and credit/debit cards (Visa, MasterCard and Discover).

Cash, Checks, Credit/Debit Cards (Visa, MasterCard, Discover), Self-pay, credit/debit cards (Visa, MasterCard and Discover)

Languages Spoken

FAQs

What conditions does the Rheumatology Clinic treat?

Diagnosis and treatment of conditions and diseases affecting joints, muscles and bones including gout, lupus, rheumatoid arthritis, psoriatic arthritis, polymyositis, polymyalgia rheumatica, scleroderma, Sjogren’s syndrome, and other autoinflammatory diseases

What conditions does the rheumatology clinic diagnose and treat?

Diagnosis and treatment of conditions and diseases affecting joints, muscles and bones including gout, lupus, rheumatoid arthritis, psoriatic arthritis, polymyositis, polymyalgia rheumatica, scleroderma, Sjogren’s syndrome, and other autoinflammatory diseases.

What might a personalized treatment plan include?

Personalized treatment plans that may include physical therapy, medication or injections.

Is there a patient portal or MyChart access?

Use Washington Regional MyChart to communicate with your care team, view test results, pay your bill and more.

What are the clinic’s hours?

The clinic is open Monday – Thursday 8:00 a.m. – 5:00 p.m. and Friday 8:00 a.m. – 12:00 p.m.

What should I do in an emergency?

In case of an emergency, call 911 or go to your nearest hospital emergency room.

Are there urgent care options for after-hours access?

If you need to reach a provider after hours, please call 479.463.1000 and ask to speak to the physician on call.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Washington Regional Rheumatologists): 3.7/5 stars (44 reviews)
  • Healthgrades (Dr. Jessica Short): 3.6/5 stars (32 reviews)

Patients praise

  • High levels of professional expertise and medical knowledge reported by some patients
  • Compassionate and caring approach noted by satisfied patients
  • Effective management and treatment of chronic conditions like rheumatoid arthritis

Common complaints

  • Mixed experiences with staff responsiveness and communication
  • Concerns regarding providers not listening to patient symptoms or concerns
  • Some patients reporting dissatisfaction with treatment approach or diagnosis accuracy

"I have been her patient since she came to Fayetteville and cannot say enough about how professional and ... in treating the whole patient and providing the best of care. I have challenging RA but thanks to her and her treatment I am living a great life with RA."

Healthgrades (Dr. Jessica Short review)

"Didn't seem to listen very well at least the two times I saw Dr. Kruger. Didn't listen when I tried to explain that I could have psoriatic arthritis."

Healthgrades (Dr. Jonathan Kruger review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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