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Clinic Type

Behavioral Health

Address

Administrative Offices 3309 S Kingshighway Blvd. St. Louis, MO 63139

Phone

3147477491

Email

compliance@bjc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health services (home page)
  • Same-Day Access
  • Adult Services
  • Youth Services
  • Specialty Services
  • Substance Use Treatment Services
  • Residential Services

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Certified Community Behavioral Health Organization (CCBHO) (2022)

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • LocalityBiz (BJC Behavioral Health Florissant/St. Louis): not explicitly available in aggregate star ratings for the specific Ferguson/St. Louis location in these sources (not explicitly available in aggregate star ratings for the specific Ferguson/St. Louis location in these sources)

Patients praise

  • some individual staff members noted as kind or helpful

Common complaints

  • reports of rude or dismissive interactions with staff
  • concerns regarding medication management and refill processes
  • instances of perceived unprofessional or judgmental conduct by providers
  • dissatisfaction with telehealth/virtual care experiences

"Dr. Cai treats her patients horrible and judgmental... I’ve never been to a clinic as terrible as this place."

LocalityBiz review for BJC Behavioral Health, St. Louis

"Person that suppost to help u reschedule ure appointment sounds lazy plus she hangs up the phone."

LocalityBiz review for BJC Behavioral Health, Florissant

"They took my insurance and I had to pay to be referred to another site. Not much help!"

LocalityBiz review for BJC Behavioral Health, Florissant

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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