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About

Summary: CHCFHC (Community Health Connections) in Fitchburg offers comprehensive, nonprofit health care with dental services as part of a broader primary care and behavioral health network. Key details: - Location: Headquarters and multiple sites in Fitchburg, Gardner, Leominster, MA (eight offices in total; main hub at 326 Nichols Rd, Fitchburg). - Services: Preventive and restorative dental care, pediatric and family medicine, urgent care, oral surgery, behavioral health, substance use treatment, optometry/eye care, nutrition, podiatry, and related supportive services. - Focus: Federally Qualified Health Center (FQHC) mission to provide high-quality care regardless of income or insurance. - Organization: Nonprofit, founded 2002; about 123 employees; revenue range $5–25M; serves 36 North Central Massachusetts communities. - Contact: Main phone 978-878-8100; website chcfhc.org. If you need details on a specific dental service, appointment availability, or which CHC location offers dental care, I can extract that from the site or provide directions.

Clinic Type

Dental

Address

326 Nichols Road, Fitchburg; 130 Water Street, Fitchburg; 175 Connors Street, Gardner; 165 Mill Street, Leominster; 529 Timpany Boulevard, Gardner

Phone

978-878-8100

Email

chcdaytreatment@chcfhc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

911 nearest Hospital Emergency Room

Services Offered

  • Dental Exams
  • Teeth Cleaning
  • X-rays
  • Fluoride & Varnishes
  • Fillings & Restorations
  • Crowns
  • Dentures
  • Implants
  • Oral Surgery
  • Teeth Extractions
  • Root Canals
  • Nitrous Oxide Sedation
  • Invisalign
  • Night Guards/Children's Sport Mouth Guards
  • On-site Dental Labs
  • CEREC Technology

Technology & Equipment

  • CEREC Technology
  • On-site Dental Labs
  • Nitrous Oxide Sedation
  • Invisalign

Team

  • Shirley Austin, Chief Dental Officer — DMD
  • Tina Gupta, Leominster Dental Director — DMD
  • Mohamed Taha, South Gardner Dental Director — DDS
  • Dalba Naveo, Greater Gardner Dental Director — DMD
  • Lorena Alex, CAGs, MSc — DDS

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • Portuguese
  • Other (not specified)

FAQs

What services are offered by CHC Dental?

Adult and Pediatric Dental Services including Dental Exams, Teeth Cleaning, X-rays, Fluoride & Varnishes, Fillings & Restorations, Crowns, Dentures, Implants, Oral Surgery, Teeth Extractions, Root Canals, Nitrous Oxide Sedation, Invisalign, Night Guards/Children's Sport Mouth Guards, On-site Dental Labs, and CEREC Technology.

Where are dental services located?

Dental services are available at all CHC sites: 326 Nichols Road, Fitchburg; 130 Water Street, Fitchburg; 175 Connors Street, Gardner; 165 Mill Street, Leominster; 529 Timpany Boulevard, Gardner.

Who are the dental providers?

Shirley Austin, DMD; Tina Gupta, DMD; Mohamed Taha, DDS; Dalba Naveo, DMD, and others as listed by CHC Dental.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Demandforce: 4.5 out of 5 stars (256 reviews)

Patients praise

  • Praise for specific dental providers (e.g., Dr. Austin, Dr. Patwardhan, Dr. Cohen)
  • Competent and compassionate clinical care once appointments are secured
  • Supportive dental assistants who help manage patient anxiety
  • Accessible, community-based mission providing affordable care regardless of insurance/income status

Common complaints

  • Difficulty reaching the office via phone, long hold times, and lack of callback response
  • Administrative issues including billing, scheduling errors, and rigid appointment policies
  • Perceived decline in service quality and professionalism compared to previous years
  • Negative experiences with front desk staff and communication barriers

"Renee was absolutely amazing and calmed all my anxiety"

Demandforce user review

"I love this clinic... They are excellent professionals and very caring. The front desk people of Dental Department are always loving and proactive."

LocalityBiz user review

"The NEW way they answer the phone leaves you hanging on for more time that it would take to drive there. Trying to make contact with someone is near impossible."

OpenGovNY user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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