Touchstone Medical Imaging • Choose You. See What's Inside
Diagnostic Imaging/Radiology • Fitchburg, MA • Since 1991
About
Touchstone Medical Imaging is a private outpatient diagnostic imaging provider headquartered in Dallas, Texas (Plano-listed). Key details: - Services: MRI, CT, Ultrasound, X-Ray, Mammography, Bone Density, PET/CT; aims to be cost-efficient with up to 60% savings versus hospital-based imaging. - Reach: Centers across Texas, Colorado, Oklahoma, Montana, Arkansas, and Florida (5 offices in the U.S. listed; locations include Dallas, Denver, Franklin). - Scale: About 300 employees; annual revenue around $10 million; founded in 1991. - Positioning: Focuses on convenience for providers and patients, offering cost-effective imaging options and streamlined access. - Contact: Phone 1-877-275-9077. Note: The page references “The Touchstone Advantage” and patient-centric cost savings; no specific Fitchburg content is provided in the extract. If you’re specifically looking for Fitchburg details, the site content above doesn’t show a Fitchburg location—confirm the exact city you mean.
Clinic Type
Diagnostic Imaging/Radiology
Address
Dallas, Texas, US
Phone
(406) 545-2110
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Commitments
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 3.0 out of 5 stars (based on 1,278 reviews)
Patients praise
- Friendly, professional, and compassionate staff members
- Convenient scheduling, including weekend and evening availability
- Modern, clean facilities with advanced, comfortable imaging equipment
- Efficient check-in processes and relatively short wait times
- Detailed and easy-to-access patient results
Common complaints
- Billing and payment issues, including unexpected billing, overcharges, and delays in refunds
- Difficulty communicating with customer service or getting call-backs regarding billing disputes
- Concerns regarding inaccurate or inconsistent pricing quotes
- Occasional staff unprofessionalism or lack of hygiene awareness
"The staff was super friendly and amazing. I went in with a lot of anxiety about my MRI. The lady that did it was very comforting and put me at ease."
— Touchstone Medical Imaging Patient Testimonial"Blatantly lied to regarding pricing. Was quoted $140 for self pay specific MRI, drove an hour and was told it’s $900+ for self pay."
— Better Business Bureau ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sitemap locations - LabFinder — Oct 11, 2025
- Ben Chen — Dec 21, 2025
- Touchstone International Medical Science Co., Ltd. Reports Earnings Results for the Full Year Ended December 31, 2025 | MarketScreener — Feb 27, 2026
- 🏥 Multiple Healthcare Jobs in Fitchburg, MA – Up to $95K+ - NewsBreak — Jul 1, 2026
- Fitchburg Fire Dept. thermal cameras show dangerous heat loss in extreme cold — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More diagnostic imaging/radiology clinics in Fitchburg
Shields Health is a private, New England-based medical imaging provider known for innovative MRI, PET/CT, and surgical services. Headquartered in Quincy, MA, the company operates 4 offices nationwide and emphasizes patient-centered imaging with advanced technology, including AI-powered MRI and open MRI options. Key strengths include fast scan times, extensive imaging capabilities (MRI, PET/CT, ASC), strong teamwork, and a focus on patient experience. For Fitchburg-specific needs, Shields Health highlights cutting-edge imaging and surgical solutions across its network, with a commitment to growth and professional opportunities. Contact: 800-258-4674; HQ at 700 Congress St, Quincy, MA 02169.
Radiology and Imaging at UMass Memorial Health Fitchburg - Overview: UMass Memorial Health Alliance-Clinton Hospital (Clinton/Litchfield area) offers comprehensive radiology and imaging services as part of the UMass Memorial Health system, serving North Central Massachusetts and Southern New Hampshire. - Locations: Imaging services are available across Clinton, Fitchburg, and Leominster campuses, with Fitchburg specifically connected to UMass Memorial Health (Fitchburg campus). - Services likely included: diagnostic radiology, ultrasound, X-ray, mammography, CT, MRI, interventional radiology, fluoroscopy, nuclear medicine, and radiology-led interventional procedures (as part of a full-service hospital network). Note: exact service lines may vary by campus; check the Fitchburg location for detailed offerings. - Access: 24-hour emergency departments at two campuses; outpatient imaging and diagnostic services available through the hospital network. - Contact: For precise imaging services, schedule, and hours at the Fitchburg location, refer to the UMass Memorial Health Fitchburg site or contact patient services. If you need, I can pull current, exact radiology/imaging services and hours for UMass Memorial Health Fitchburg specifically.
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