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About

Longwood Eye & LASIK is a private ophthalmology practice serving Fitchburg and the West Springfield area (MA). They provide comprehensive eye care and LASIK surgery, led by doctors including Dr. John F. Warren, and offer consultations for LASIK. The clinic emphasizes eye disease treatment, optometry rotations, and has a presence in West Springfield and Fitchburg/Massachusetts region. Website: longwoodeye.com. Contact numbers include 855-286-2020, with additional local numbers (413) 286-2020 and (978) 396-2020. Firm details: 18 employees; notable activity includes participation in professional meetings and optometry rotations. If your goal is LASIK or ophthalmology in West Springfield or Fitchburg, this clinic is a relevant local option.

Clinic Type

Ophthalmology

Address

West Springfield, MA (office location referenced); address not explicitly provided on page

Phone

855-286-2020

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ophthalmology
  • LASIK
  • cataract surgery
  • retina care
  • glaucoma care
  • oculoplastics
  • premium cataract lenses
  • multispecialty eye care

Technology & Equipment

  • Laser-assisted cataract surgery
  • EVO ICL
  • advanced diagnostics

Team

  • Aaron Fay, DO/MD (as listed on site) — MD
  • John F. Warren, MD — MD
  • Howard Ying, MD-PhD — MD/PhD
  • Paul V. Benoit, OD — OD
  • Nisarg Chhaya, MD — MD
  • Brigette Cole, MD — MD
  • Kristin A. Glavine, OD — OD
  • Cris Martin P Jacoba, MD — MD
  • Alexis Locicero, OD — OD
  • David G Lotufo, MD — MD
  • Thomas Maher, OD — OD
  • Vamsee K Neerukonda, MD — MD
  • Natasha Odom-Fern, OD — OD
  • Adam Provost, OD — OD
  • Molly J Spatcher, OD — OD
  • Andrew Walkowiak, OD — OD

Insurance & Payment

ExpressPay, in-person payment, online payment

Languages Spoken

FAQs

What services does Longwood Eye offer?

Ophthalmology with multispecialty care including LASIK, cataract surgery, retina, glaucoma, and oculoplastics.

How many procedures have been performed?

Over 50,000 combined surgical procedures.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. John Frangie, West Springfield): 3.7 out of 5 stars (47 reviews)
  • Vitals (Dr. John Frangie, West Springfield): 3.6 out of 5 stars (33 ratings)
  • Healthgrades (Dr. Frank McCabe, Fitchburg): 4.8 out of 5 stars (22 ratings)

Patients praise

  • Professional and kind staff
  • Thorough examinations and clear communication
  • High quality of medical care and surgical outcomes
  • Clean and well-organized office environments

Common complaints

  • Long wait times
  • Mixed satisfaction ratings (notably for some providers)

"I had such a wonderful experience at this facility. Everyone was so kind and Dr. Cris is Amazing!"

Dr. Cris Martin P. Jacoba patient review

"As for Dr. Fay, I don’t think there is a better eye Doctor on this planet. He is in my own words “The wizard of eyes”"

Dr. Aaron Fay patient review

"My Mom and I both had cornea transplants and cataract surgery done by Dr Frangie. We both feel he’s a miracle worker."

Dr. John Frangie patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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