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About

Flagstaff Family Care Clinic is a private healthcare provider based in Flagstaff, AZ, offering family-focused medical care with telehealth/telemedicine options. Key details: - Services: Family medicine with telehealth/televisits and telemedicine capabilities - Locations: 4 offices in Flagstaff, AZ (HQ at 710 N Beaver St; additional at 1501 S Yale St and related buildings) - Contact: questions@flagfamilycare.com; 928-527-4327 / 928-527-4325 - Size: About 7 employees; annual revenue around $8.8M - Website: flagfamilycare.com - Website metrics: ~2,391 monthly visits; high bounce rate is low (0.4%), pages per visit ~2.5 - Reviews: Employer rating ~3.3/5 from a small sample (work-life and culture noted) If you’re seeking a local Flagstaff family doctor with telehealth options, Flagstaff Family Care Clinic appears to offer family medicine services across its Flagstaff offices.

Clinic Type

Family Medicine

Address

Flagstaff locations: 1501 South Yale Street, Bldg. 2 Ste. 150; 2001 N Fourth St, Flagstaff, AZ 86004; Sedona location (address not fully provided in excerpt)

Phone

928-527-4325

Email

Questions@flagfamilycare.com

Opening Hours

7am-6pm Mon-Fri; 9am-1pm Sat (Flagstaff Yale location) // 8am-6pm Mon-Thu; 8am-5pm Fri (Flagstaff Fourth St location); Sedona and other locations mentioned

Telehealth

Yes, TeleHealth/TeleVisits/TeleMedicine available

Services Offered

  • Family medicine
  • Pediatric care
  • Behavioral health services
  • TeleHealth/TeleVisits/TeleMedicine
  • Pre-registration
  • Patient Portal
  • Walk-in / same-day appointments
  • Telehealth portal access
  • Online scheduling
  • Health and wellness education

Technology & Equipment

  • Healow TeleVisits
  • TeleHealth/TeleMedicine
  • Patient Portal

Team

  • Meghan O'Donnell, MD — MD
  • Michelle K. Doroz DO, DO — DO
  • Keith Arnold, MD — MD
  • Mary Porvaznik, MD — MD
  • Chad Taylor, DO — DO
  • Shari Pressley, MD — MD
  • Janine Cwiklinski, MA, LPC, NCC — MA LPC NCC
  • Elysia Small, PA-C — PA-C
  • Cameron Allen, PA-C — PA-C
  • Karen Damgaard, PA-C — PA-C
  • Sunghoon Kim, FNP — FNP
  • Nicole Goodwin, FNP — FNP
  • Michele Peters, FNP — FNP
  • Nick Paslidis, MD — MD

Insurance & Payment

  • BCBS
  • United
  • Medicare
  • Medicaid
  • AHCCCS

Languages Spoken

FAQs

What services does Flagstaff Family Care Clinic offer?

Family medicine for the whole family, including preventive care, same-day appointments, and TeleHealth options.

What locations are available?

Multiple locations including Flagstaff and Sedona, with hours listed per location.

For appointments or questions please call

928-527-4325

Awards & Accreditations

  • Best of Flagstaff 2014-2020
  • Best of Flagstaff Family Care Clinic (2014-2020)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Apricus Medical Group - Flagstaff Family Care Fourth Street): 4.4 out of 5 stars (112 reviews)
  • Yelp (MapQuest feed): 2.0 out of 5 stars (32 reviews)

Patients praise

  • Convenient extended hours and online scheduling options
  • On-site laboratory services for bloodwork
  • Some patients report positive experiences with specific providers or helpful staff members

Common complaints

  • Poor administrative responsiveness and difficulty reaching the office by phone
  • Concerns regarding changes in management/ownership (Apricus/Optum transitions) leading to lower quality of care
  • Inconsistency and lack of continuity in care due to frequent staff and provider turnover
  • Reports of dismissive or rude interactions with medical staff

"This practice used to be pretty good but when Apricus took over it got worse. Now Optum has taken over and it sucks. You can't talk to anyone in this office directly, messages online aren't..."

Yelp/MapQuest Reviewer

"The staff is very diligent at getting in referrals and following up on patients care. Very well run office. Doctor was very nice, listened and honest. Overall very happy with the level of care of both the front office staff and the doctors."

Birdeye Reviewer

"Flagstaff Family Care Clinic in Flagstaff, AZ is frequently recommended as a go-to primary care physician option for overall healthcare. Neighbors highlight a wonderful group of providers and describe the medical professionals there as great."

Nextdoor Page summary

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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