Northern Arizona Healthcare
Pathology • Flagstaff, AZ • 5 (Flagstaff, Cottonwood, Sedona, Camp Verde, Village of Oak Creek) locations
Clinic Type
Pathology
Address
77 W. Forest Ave. Suite 103, Flagstaff, AZ 86001
Phone
928-773-2450
darcy.scherrman@nahealth.com
Opening Hours
Mon-Fri 6:30 a.m. to 5:00 p.m.
Website
Emergency Care
24-hour emergency services available
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Flagstaff location?
Hours: Monday to Friday, 6:30 a.m. to 5:00 p.m.
Awards & Accreditations
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 86% recommend (1,039 reviews) (1,039)
- Healthgrades: 65% patient experience rating
- U.S. News & World Report: 87% willingness to recommend
- Top Rated Local: 3.6 to 3.9 average rating across external platforms (30-61 reviews)
Patients praise
- Welcoming and knowledgeable clinical staff (nurses and physicians)
- High willingness to recommend the facility (varies by platform)
- Effective care in critical/specialty areas like ER and stroke care
- Manageable patient loads for healthcare workers
Common complaints
- Communication issues within departments and between staff and patients
- Reports of rude or combative administrative/reception staff in some clinics
- Difficulty with hospital environment noise levels at night
- Concerns regarding coordination of care during discharge or transitions
"ER staff was knowledgeable and attentive while crazy busy... departments that don't communicate or take responsibility..."
— Yelp Review"I was surprised at how much the care has improved, but not the communication within."
— Letter to the Editor, AZ Daily Sun"The receptionists are rude and sometimes combative. Communication is from poor to non-existent."
— Yelp Review of NAH CardiologySynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Northern Arizona Healthcare pauses effort to build new Flagstaff Medical Center — Feb 10, 2026
- NAH announces opening of its second Urgent Care Clinic in Flagstaff | NAH — Sep 10, 2025
- Northern Arizona Healthcare exploring ways to expand capacity at FMC during pause in plans for a new hospital campus | Local News | azdailysun.com — Apr 28, 2026
- NAH announces phase one completion of FMC's Emergency Department renovation | NAH — Feb 9, 2026
- NAH welcomes Leila Noghrehchi, MD, and Valerie Van Ravenswaay, DO, to primary care in Flagstaff | NAH — Feb 24, 2026
Information sourced from the clinic's website as of July 10, 2026.
More pathology clinics in Flagstaff
Basecamp Physical Therapy and Performance in Flagstaff, AZ offers one-on-one physical therapy services focused on musculoskeletal issues such as back, shoulder, neck, and knee pain, as well as sports injuries, orthopedics, TMJ dysfunction, concussion management, and manual therapies (including dry needling). The clinic emphasizes personalized care with a small, friendly team of clinicians and a patient-centered approach. Services appear under the alias Basecamp Physical Therapy and Performance, headquartered in Flagstaff and founded in 2022. Contact: gethelp@flagstaffpt.com; phones: (928) 224-0802, 928-224-0747.
Northern Arizona Healthcare (NAH) is a nonprofit healthcare system serving Flagstaff and northern Arizona, founded in 1936. It operates multiple facilities including Flagstaff Medical Center (270+ beds), Verde Valley Medical Center (99 beds), Sedona Medical Center, and related centers (orthopedic, cancer, critical care, emergency, telemetry, operating rooms, medical/surgical, and women’s/infants services). NAH provides a full range of laboratory and imaging services (labs and X-rays) as part of its general and specialty care, with sites across Flagstaff, Cottonwood, and Sedona. Key points relevant to Laboratory Services: - Laboratories and X-ray imaging are included in NAH’s service offerings. - Locations offering Lab services or related testing likely include Flagstaff Medical Center, Verde Valley Medical Center, and Sedona/Sedona Medical Center facilities. - NAH emphasizes comprehensive care, including emergency, urgent care, specialty care, and medical records, supported by in-house labs and radiology. - Organization size: 886 employees; annual revenue around $150M; active since 1936, with ongoing growth and internal career opportunities. If you need specifics on which NAH locations have on-site laboratory testing, exact lab hours, or the range of tests offered, I can pull that detail.
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