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About

McLeod Regional Medical Center (Florence), part of McLeod Health, is a nonprofit hospital network serving northeastern South Carolina. The Florence center is the flagship acute-care facility with a history dating back to 1906 and is recognized for quality care (notably winning the AHA-McKesson Quest for Quality Prize in 2010). McLeod Health operates multiple facilities and services including seven acute care hospitals, an extensive network of clinics, a home health agency, cancer center, hospices, and urgent care centers. For Emergency Dept. details at Florence, expect comprehensive 24/7 emergency services staffed by trained nurses and physicians, with connections to McLeod Health’s trauma and cardiovascular programs and regional specialty resources. Main contact numbers for the system listing: 803-433-3000 and various local lines for Florence. If you need specific ED wait times, staffing, or service lines for the Florence Emergency Department, I can look up the latest details.

Clinic Type

Emergency Medicine

Address

McLeod Regional Medical Center Florence, SC

Phone

(843) 777-2095

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telehealth available

Emergency Care

Emergency Department (24/7)

Services Offered

  • Emergency Department
  • Emergency Medicine
  • Trauma Care
  • Urgent Care (via McLeod Urgent Care)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 2.9/5 stars (171 reviews)
  • HospitalStats.org: Average
  • Healthgrades: 5% higher than national average (Patient Experience)

Patients praise

  • Some positive interactions with specific nursing staff reported
  • Praise for doctors communication in certain instances
  • Recognition for cardiac care quality

Common complaints

  • Long wait times in the emergency department
  • Perceived lack of clear communication from staff regarding progress
  • Concerns regarding cleanliness of facilities and equipment
  • Complaints about staff professionalism and responsiveness
  • Billing and invoicing disputes

"I waited there almost 7 hours and was still not seen. There were 8 people there when I arrived, and then it turned into 30. By the time I left there were only 3. The staff was rude to many people."

HospitalStats.org user submission

"When we first arrived, nurse Hope was great! ... However, once we got back. The doctor seemed to take his time with every single thing. No one had an update for us until 12:30AM... Jessica the nurse was very unprofessional and seemed as if she did not understand none of our questions."

MedicalRecords.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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