McLeod Regional Medical Center – Emergency Dept.
Emergency Medicine • Florence, SC • Since 1906
About
McLeod Regional Medical Center (Florence), part of McLeod Health, is a nonprofit hospital network serving northeastern South Carolina. The Florence center is the flagship acute-care facility with a history dating back to 1906 and is recognized for quality care (notably winning the AHA-McKesson Quest for Quality Prize in 2010). McLeod Health operates multiple facilities and services including seven acute care hospitals, an extensive network of clinics, a home health agency, cancer center, hospices, and urgent care centers. For Emergency Dept. details at Florence, expect comprehensive 24/7 emergency services staffed by trained nurses and physicians, with connections to McLeod Health’s trauma and cardiovascular programs and regional specialty resources. Main contact numbers for the system listing: 803-433-3000 and various local lines for Florence. If you need specific ED wait times, staffing, or service lines for the Florence Emergency Department, I can look up the latest details.
Clinic Type
Emergency Medicine
Address
McLeod Regional Medical Center Florence, SC
Phone
(843) 777-2095
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Telehealth available
Emergency Care
Emergency Department (24/7)
Services Offered
Insurance & Payment
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Languages Spoken
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Photos








What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.9/5 stars (171 reviews)
- HospitalStats.org: Average
- Healthgrades: 5% higher than national average (Patient Experience)
Patients praise
- Some positive interactions with specific nursing staff reported
- Praise for doctors communication in certain instances
- Recognition for cardiac care quality
Common complaints
- Long wait times in the emergency department
- Perceived lack of clear communication from staff regarding progress
- Concerns regarding cleanliness of facilities and equipment
- Complaints about staff professionalism and responsiveness
- Billing and invoicing disputes
"I waited there almost 7 hours and was still not seen. There were 8 people there when I arrived, and then it turned into 30. By the time I left there were only 3. The staff was rude to many people."
— HospitalStats.org user submission"When we first arrived, nurse Hope was great! ... However, once we got back. The doctor seemed to take his time with every single thing. No one had an update for us until 12:30AM... Jessica the nurse was very unprofessional and seemed as if she did not understand none of our questions."
— MedicalRecords.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatric behavioral health crisis unit opens at McLeod — Jun 24, 2026
- McLeod Regional opens pediatric behavioral health crisis unit in Florence — Jun 16, 2026
- McLeod Earns National Recognition for Stroke Treatment - McLeod Health — Sep 5, 2025
- McLeod Health to open new outpatient pharmacy — Apr 24, 2026
- McLeod Children’s Hospital in Florence Opens New EmPATH Unit for Behavioral Emergency | WBTW — Jun 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Florence
MUSC Health Emergency Room – Florence Medical Center Florence - Focus: Rapid, expert emergency stroke care and coordinated emergency services at MUSC Health Florence Medical Center. - Key strengths: Speed, evidence-based protocols, and collaboration among specialists to ensure fast diagnosis and treatment for emergencies. - Context: Highlights describe real-world, time-critical scenarios (e.g., stroke symptoms and urgent EMS coordination) illustrating the center’s emphasis on quick, coordinated emergency responses. Note: The page emphasizes MUSC Health Florence’s capacity for rapid, high-quality emergency care, particularly for stroke. If you’re seeking specifics like ER wait times, services, or contact directions, you may want to visit the Florence Medical Center section or call emergency services directly.
Prisma Health is South Carolina’s largest private, non-profit healthcare system. Based in Greenville, SC, it serves more than 1.2 million patients annually with a network of facilities focused on improving clinical quality, access to care, and patient experience while addressing healthcare costs. It operates as a nonprofit with 7,546 employees and about $5.3B annual revenue, and it runs hospitals and services across the Greenville and Columbia regions, with locations and affiliated services available in Florence via Prisma Health’s broader network. For urgent care options specifically in Florence, SC, you should check Prisma Health’s Florence-area urgent care centers or use their “Find a Doctor” tool to locate nearby urgent care or physicians accepting new patients. Contact: 1-844-447-3627.
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