Internal Medicine | Florence & Muscle Shoals, AL Internists
Internal Medicine • Florence, AL
Clinic Type
Internal Medicine (multi-location group)
Address
2129 Helton Drive Florence, AL 35630; 409 N. Cedar Street Florence, AL 35630; 203 W. Avalon Ave. Suite 130 Muscle Shoals, AL 35661
Phone
+12563674916
bholloway@shoalshospital.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Current Offers
Accepts New Patients
FAQs
Prepare a List of Questions: Prioritize
you want to discuss. If there are additional concerns, you can schedule a follow-up visit.
Communicate Concerns Ahead of Time
Use the patient portal to message your provider with any major concerns before your appointment.
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.4/5 (45 reviews)
- US News Health: 3/5 - 5/5 (varies by provider)
- Vitals: 3.8/5 - 5.0/5 (varies by provider) (Varies (e.g., 1, 4, 12))
- Healthgrades: Varies by doctor (Varies by doctor)
- Doctor.com: 5.0/5 (223 reviews)
Patients praise
- Compassionate, attentive, and knowledgeable care
- Effective treatment and positive health outcomes
- Doctors who listen well and explain conditions thoroughly
- Welcoming and professional clinical staff at some practices
- Convenient scheduling for some offices
Common complaints
- Unprofessional or rude office staff
- Long wait times and scheduling issues
- Poor communication regarding appointments, test results, or referrals
- Perceived lack of care, rushed visits, or dismissive attitudes
- Concerns about office privacy and environment
"My 1st time, Dr Naidu and Staff were so kind and professional, I was so at ease, I would recommend Dr Naidu and staff to anyone"
— Birdeye"His front desk person was talking on two phones at once, one on speaker so everyone in office heard private medical conversation without the patient’s knowledge. Doctor isn’t helpful at all."
— Healthgrades"The staff can be so rude and don't greet you in a friendly way. ... Dr. Bachofer, out of the times I've visited him, he doesn't know what he's doing"
— HealthgradesSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Nainesh A. Shah, MD | Huntsville Hospital Health System — Jul 11, 2025
- Shireesha Konda, MD | Huntsville Hospital Health System — Jul 11, 2025
- Dr. Jose F. Pace - Internal Medicine Physician in Huntsville, AL — May 14, 2026
- Dr. Christopher I. Simmons, MD - Internal Medicine Physician in Troy, AL — May 14, 2026
- Dr. Nicholas Ludvik, MD - Birmingham, AL - Internal Medicine — Mar 24, 2026
Information sourced from the clinic's website as of July 10, 2026.
More internal medicine clinics in Florence
Banner Health is a nonprofit health system founded in 1999 and headquartered in Phoenix, Arizona. It operates a large network of hospitals, clinics, and services across the United States, including primary care, emergency and hospital care, rehabilitation, hospice, labs, and outpatient surgery. The organization has multiple partnerships (e.g., Banner | Aetna) and affiliate programs (Banner Medicare Advantage and Banner University Family Care). Banner Health was formed by a merger of Lutheran Health Systems and Samaritan Health System and, as one of the largest employers in Arizona, runs numerous facilities nationwide. Regarding a Florence clinic specifically (Hunt Hwy & Merrill Ranch Pkwy Florence): the provided details show Banner Health operates clinics and locations across multiple Arizona areas, but no explicit Florence address is listed in the extracted highlights. For exact Florence-Hunt Hwy & Merrill Ranch Pkwy proximity, please visit Banner Health’s site or a location finder to confirm the nearest Florence clinic or specialty services. If you’d like, I can search for the Florence location details and hours.
Sun Life Health is a non-profit community health center serving Florence among 11 locations in Arizona. Key points for Florence-related care: - History and scope: Over 49 years of preventive care and patient education; started in 1976 with one office, now serves more than 49,000 patients across 11 sites. - Services: Primary care, OB/GYN, pediatrics, pharmacy, and dental services. - Florence presence: Florence is one of the locations (along with Casa Grande, Coolidge, Eloy, Maricopa, Oracle, Chandler, and Mesa). - Governance and quality: Patient-led Board of Directors; accredited by the Joint Commission (JCAHO), indicating adherence to national quality and safety standards. - Access: 15 offices nationwide (Arizona), with Florence-specific address not listed in the highlights; the network emphasizes convenient access across multiple nearby cities. If you’re looking for Sun Life Health Florence specifics (address, hours, or exact services at the Florence site), consider visiting the official Sun Life Health website or calling their Florence location directly.
Florence Medical Associates, LLC is a Florence, Alabama-based medical practice offering primary care with in-person, preventive care, geriatrics, and telehealth options. Serving the Shoals area since 2002, they accept most major insurances and operate from two Florence offices at 646 Cox Creek Parkway (Suite B) in Alabama. They provide both in-person and remote care, including telehealth, and emphasize compassionate, quality medical care. Contact numbers: (256) 760-4544 and (256) 246-0033. Website: florencemedicalassociates.com.
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