Neurology Services | Florence, AL - North Alabama Medical Center
Neurology • Florence, AL • Since 2018
About
North Alabama Medical Center (Florence, AL) offers comprehensive neurology services as part of its multidisciplinary care. With more than 200 physicians across 42 specialties and a 263-bed facility, NAMC provides advanced neurological diagnostics and treatment within a full spectrum of services, including imaging, stroke care, and related neurological specialties. The hospital is a Primary Stroke Center of Excellence and features 24/7 cardiology and stroke teams, along with related programs and inpatient/outpatient options to support neurological health in the Florence region. Additionally, NAMC supports a broad team of nurses and allied health staff across related departments to coordinate care for neurological patients.
Clinic Type
Neurology
Address
5550 U.S. Highway 72 W, Florence, AL 35634
Phone
+12566291000
%20ACCComplaints@adph.state.al.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (North Alabama Neurology): 3.6/5 stars (28 reviews)
- Birdeye (Lindsey Mangum): 4.1/5 stars (7 reviews)
- Yelp (North Alabama Medical Center): 1.8/5 stars (29 reviews)
- Healthgrades (North Alabama Medical Center): 55% recommendation rate (Not explicitly provided)
- U.S. News & World Report (North Alabama Medical Center): 2/5 (Patient Experience Score) (Not explicitly provided)
Patients praise
- Some patients praise specific providers for being attentive, professional, and knowledgeable
- Instances of excellent care during emergency situations or hospital stays reported by individual patients
- Positive feedback regarding office staff courtesy and promptness in certain clinics
Common complaints
- Reports of long wait times and poor communication regarding appointment scheduling or billing
- Instances of perceived dismissiveness or lack of listening from specific providers
- General dissatisfaction with hospital staff responsiveness and care transitions as reflected in low patient experience scores
- Specific negative accounts regarding bedside manner, painful procedures, or administrative challenges (e.g., being discharged without clear explanation)
"Dr Biswas has been an excellent and incredibly helpful neurologist... The staff are friendly. I'm glad to recommend Dr Biswas to anyone seeking a neurologist."
— Birdeye (Review for North Alabama Neurology)"If there was a negative star I would be using it!! This is one of the most unloving, rudest Drs... I ever been too."
— Birdeye (Review for Lindsey Mangum)"Absolutely terrible hospital. They do not care."
— Reddit (r/FlorenceAl)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- NAMC Receives Five-Star Rating by Healthgrades for Excellence in Outpatient Back and Neck Surgery — Oct 28, 2025
- Why Mosquito-Borne Illnesses Are Rising & How to Stay Safe — Aug 1, 2025
- NAMC increases access to care for pulmonology patients in the shoals | WHNT.com — Apr 28, 2026
- North Alabama Medical Center Earns U.S. News & World Report Best Hospitals Award — Jul 30, 2025
- Latest Robotic Surgery Technology Arrives at North Alabama Medical Center — Feb 4, 2026
Information sourced from the clinic's website as of July 10, 2026.
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