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Clinic Type

Primary Care

Address

Florence & Muscle Shoals, AL (North Alabama Medical Group)

Phone

+12563674916

Email

bholloway@shoalshospital.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Preventive care
  • Vaccinations
  • Chronic disease management
  • Acute illness care
  • Routine lab work
  • Imaging referrals
  • Nutrition counseling
  • Exercise counseling
  • Healthy lifestyle coaching

Team

  • Internal Medicine Associates — Provider group

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are offered by primary care?

Preventive screenings, vaccinations, chronic disease management, acute illness care, routine labs, imaging referrals, and lifestyle counseling.

What is primary care?

It is an ongoing relationship with a provider who coordinates care and focuses on prevention and whole-person wellness.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: Average rating of 3.9 stars for family medicine specialists in the area (74 specialists listed)
  • U.S. News Health: Varies widely (e.g., individual doctor ratings from 2/5 to 5/5) (Multiple doctors listed with varying review counts)
  • BestProsInTown: Highly regarded (specific practice) (20 reviews)
  • Vitals: 3.2 out of 5 stars (Multiple reviews cited)

Patients praise

  • Professionalism and genuine concern for patient well-being
  • Willingness to listen and create tailored treatment plans
  • Accessibility for those without insurance
  • Highly regarded by some patients for lifesaving care

Common complaints

  • Rude or dismissive bedside manner
  • Poor communication from office staff, especially regarding billing and insurance
  • Long wait times and rushed appointments
  • Perceived lack of thoroughness in exams or diagnostic accuracy
  • Privacy concerns regarding office staff behavior

"Shoals Primary Care is highly regarded for its exceptional care... Patients appreciate his professionalism, knowledge, and genuine concern for their well-being."

BestProsInTown

"Dr. Moore is the rudest doctor I’ve ever met... He talks down to people and he knows he can get away with it."

Healthgrades

"Regularly misdiagnoses people, does not thoroughly evaluate/ examine patients... Terrible customer service."

Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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