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Clinic Type

Psychiatry & Psychology

Address

Florence, AL 35630

Phone

+12566619396

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Dr. Zou, Board-certified psychiatrist; emphasis on integrating medication management and psychotherapy (CBT) — Board-certified psychiatrist
  • Shyann Windham, CRNP, PMHNP — Psychiatric Nurse Practitioner / PMHNP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Tebra (Evolve Behavioral Health, LLC): 5.0/5.0 (381 reviews)
  • Google (Riverbend Center for Mental Health): 2.7/5.0 (7 reviews)
  • Facebook (Riverbend Center for Mental Health): 4.4/5.0 (11 reviews)

Patients praise

  • Providers are frequently described as compassionate, attentive, and good listeners
  • Patients appreciate feeling heard and not rushed during appointments
  • High satisfaction reported with individualized, patient-centered care at smaller private practices
  • Staff are often noted as friendly and welcoming

Common complaints

  • Concerns regarding facility maintenance and funding at Riverbend Center for Mental Health
  • Reports of long wait times or infrequent appointments with lead physicians at larger centers
  • Criticism of a perceived heavy focus on medication management over therapeutic engagement at some facilities

"Dr Tyson has been such a blessing to me. ... she has went above and beyond to help me get my life back after years of struggling. ... Everyone in the office are so compassionate and understanding."

Tebra Review (Evolve Behavioral Health)

"I've honestly never felt so cared for by a psychiatrist. I am used to psychs being clinical, all meds, in and out. Margo was warm, caring, kind, and really listened to me."

Tebra Review (Margo Simpson)

"Many ways to improve but they don't. Because of possibly misfunding or underfunding. I wouldn’t recommend this for long term at all."

Best-Rehabs/Alum Review (Riverbend Center for Mental Health)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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