North Alabama Medical Center
Rehabilitation Hospital Unit • Florence, AL • 1 (Florence, AL) locations
About
Rehabilitation Center in Florence, AL offers inpatient rehabilitation services including physical therapy, occupational therapy, speech therapy, and case management. The multidisciplinary team provides personalized treatment for patients 18 and older who are medically stable and can participate in at least three hours of therapy five days a week. Services are covered by most health insurance plans, with pre-authorization required for managed care.
Clinic Type
Rehabilitation Hospital Unit
Address
1701 Veterans Drive, Florence, AL 35630
Phone
+1-256-629-1000
%20ACCComplaints@adph.state.al.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Rehabilitation services are fully or partially covered by most health insurance plans; most managed care plans require pre-authorization for rehabilitation services.
Languages Spoken
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FAQs
What ages are eligible for inpatient rehabilitation?
Individuals 18 or older; Adolescents, ages 13 to 18, considered for admission on a case-by-case basis.
What criteria are used to admit to inpatient rehabilitation?
Medically stable and can participate in at least three hours of therapy, five days a week; has potential to improve functional abilities; requires two types of therapy (physical or speech); has a plan for discharge with family or support network; requires medical intervention and 24-hour supervision.
Is rehabilitation covered by insurance?
Rehabilitation services are fully or partially covered by most health insurance plans; pre-authorization may be required for managed care plans.
Who will pay for my stay?
Rehabilitation services are fully or partially covered by most health insurance plans. Most managed care insurance plans require a pre-authorization for rehabilitation services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 3 out of 5 stars (overall, U.S. News & World Report) (2 total complaints reported (SeniorAdvice))
- MiradorLiving: 3.8 out of 5 stars (75 reviews)
Patients praise
- praised therapy teams (physical, occupational, and speech)
- some reports of compassionate individual nursing/CNA care
- positive outcomes for short-term rehabilitation recovery
Common complaints
- reports of poor communication and unprofessional administration
- allegations of neglect and poor hygiene standards
- inconsistent staffing, particularly on weekends
- instances of medication management errors or delays
- complaints regarding lost personal property
"We have nothing but good things to say about Florence Rehabilitation and Wellness. During my sister’s stay, she received excellent care and service. The staff treated her — and our family — with dignity and respect."
— Family member testimonial for Florence Rehabilitation and Wellness"I highly recommend Mitchell-Hollingsworth for their wonderful therapists, nurses, and staff. I have to say I am 100% satisfied!"
— Rehab patient testimonial for Mitchell-Hollingsworth"The place is infested with ROACHES! If you visit on the weekend, dead ones are in the hallway and nobody even picks them up."
— Online review regarding Mitchell-Hollingsworth Nursing & RehabilitationSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Florence Rehabilitation and Wellness | Skilled Nursing & Therapy in ... — Nov 6, 2025
- Encore Rehabilitation-Florence — Mar 30, 2026
- FLORENCE NURSING AND REHABILITATION CENTER - Yelp - Yelp — Jul 6, 2026
- Florence Nursing and Rehabilitation Center - 15 Reviews — Nov 10, 2025
- [PDF] Florence - SHPDA — Oct 10, 2025
Information sourced from the clinic's website as of July 10, 2026.
More rehabilitation hospital unit clinics in Florence
Glenwood Center is a 125-bed skilled nursing facility in Florence, AL offering post-hospital care, short-term rehabilitation, long-term care, and respite care. The facility accepts Medicare, Medicaid, and most private insurances, and is designated as a WE HONOR VETERANS center.
Mitchell-Hollingsworth Nursing & Rehabilitation Center is a private, 222-bed long-term care and rehab facility located in Florence, Alabama. It offers short-term rehab, long-term care, memory care, respite services, and rehabilitation. Services are housed at multiple Florence addresses (805 Flagg Cir, Florence, AL 35630). The center is active in the health care sector, with a focus on nursing, rehabilitation, and memory care. Employee reviews average 3.5/5.0. Ground-level details: contact options include phone numbers such as (256) 740-5400.
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