Behavioral Health Urgent Care | St. Louis, MO
Behavioral Health • Florissant, MO • 1 (St. Louis, MO) locations
Clinic Type
Behavioral Health
Address
Behavioral Health Urgent Care, St. Louis, MO
Phone
314-257-7432
community.benefits@ssmhealth.com
Opening Hours
9:00 AM - 7:00 PM
Emergency Care
Available via 911/emergency room; walk-in access for mental health crisis
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What should I do in a medical emergency?
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
What services does the Behavioral Health Urgent Care provide?
The center offers immediate access to high-quality care for mental health concerns, including assessment, treatment, and referral to supporting services through a team of dedicated professionals and partner agencies.
What issues are treated at this center?
Depression, mood disturbances, anxiety, medication issues, stress, grief reactions, psychosis, distortion or disconnection from reality.
Can I refill certain medications at the visit?
There are certain medications we may not be able to refill during your visit, as they may require additional consultation with your primary care provider or additional follow-up that may not be available at time of service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovery.com: 3.4 out of 5 stars (976 reviews (for SSM Health St. Louis Urgent Care generally))
Patients praise
- Fast and efficient service for some patients
- Clean facilities and environment
- Helpful caseworkers and professional staff for some users
- Valuable resource for walk-in mental health support when other options are limited
Common complaints
- Perceived staff rudeness, condescension, and lack of empathy
- Concerns regarding patient privacy and HIPAA compliance
- Dissatisfaction with the effectiveness of care and treatment plans
- Frustration with medication management and communication gaps
- Reports of perceived judgment or "drug-seeking" accusations
- Difficulty navigating bureaucratic processes or accessing follow-up care
"The staff was very friendly, fast, and efficient. I was at a low point and they made me feel very safe and welcome."
— LocalityBiz (Review for SSM Health Behavioral Health Urgent Care)"The receptionist was rude and condescending when trying to get information from me. Is that any way to talk to someone? especially in the behavioral health department."
— LocalityBiz (Review for SSM Health Behavioral Health/DePaul Hospital)"I have been with bjcbh since 2019 and even though they're constantly overworked and understaffed they care. They quite literally saved my life..."
— LocalityBiz (Review for BJC Behavioral Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SSM Health opens new Behavioral Health Urgent Care in St. Louis | SSM Health — Dec 1, 2025
- BJC Behavioral Health – North County - Recovery.com — Aug 25, 2025
- Resident Resources - Think Health St. Louis — Mar 2, 2026
- Breaking the boarding cycle: SSM Health reimagines psychiatric care flow - Becker’s Behavioral Health — Feb 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Florissant
Summary: The Missouri Department of Mental Health (DMH) is a state government agency focused on crisis support, mental health, substance use, and developmental disabilities. It provides services and resources across Missouri, supports employment and addiction treatment, and promotes mental health equity and inclusion. DMH was founded in 1974 and is based in Jefferson City, MO, with 19 offices nationwide. For Florissant, MO specifics would be best verified on the DMH site, but the department overall administers community mental health centers and related services across Missouri. Key details: - Mission: Prevention, treatment, and public understanding for Missourians with mental illnesses, developmental disabilities, and addictions - Services: Crisis assistance, mental health and substance use treatment, developmental disability supports, employment services, addiction services, equity and inclusion initiatives - Headquarters: Jefferson City, MO - Founded: 1974 - Contact: dmhmo.gov; phone +1 573 751 4122 - Location note: 19 DMH offices statewide (including major cities such as Kansas City, Springfield, Jefferson City, Nevada, Farmington) If you’re specifically seeking information on Community Mental Health Centers in Florissant, DMH pages or the Missouri Local Mental Health Authority search on dmh.mo.gov can guide you to the closest center and available services.
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