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About

Family Care Health Centers is a nonprofit primary care provider based in Saint Louis, MO, with three locations serving the St. Louis area. The centers offer affordable, comprehensive primary health care to all patients, regardless of insurance, including private, Medicaid, and Medicare plans. They emphasize serving medically underserved communities, reduce barriers to care, and provide interpreter services for Hispanic, Bosnian, Vietnamese, and Somali patients to support non-English speakers. Services focus on both physical and mental health, with care coordination across visits to sub-specialists, ER, and hospital settings. They aim to be a long-term health partner with convenient hours, including 24-hour physician telephone consultations for emergencies. Primary location mentions include 401 Holly Hills Ave, Saint Louis, MO 63111, with presence in other sites as part of the network. If you’re seeking accessible and affordable care in the Florissant area, contact them to confirm the closest office, hours, and services available.

Clinic Type

Family Medicine

Address

3111 [street address incomplete], St. Louis, MO

Phone

314-83-4CARE (2273)

Email

info@fchcstl.org

Opening Hours

8:00am – 5:00pm, most days

Telehealth

Yes

Emergency Care

If you have an emergency requiring immediate medical care, call 911 or go to the nearest emergency room.

Services Offered

  • primary care
  • family medicine
  • internal medicine
  • pediatrics
  • dental
  • behavioral health
  • nutrition services and WIC
  • pharmacy
  • optometry
  • chiropractic medicine
  • OB/GYN
  • laboratory
  • telehealth
  • care coordination
  • interpretation and transportation support

Insurance & Payment

—

sliding fee scale, uninsured/underinsured access, affordable care for underinsured

Languages Spoken

—

Pricing

  • Affordable, sliding-fee-scale for eligible patients

Current Offers

New patient welcome — null

FAQs

Schedule an appointment: how do I book?

Call 314-83-4CARE (2273) or visit the website for appointment options.

After Hours Care

For after hours care, contact the on-call services or use telehealth if available.

Emergency

If you have an emergency requiring immediate medical care, call 911 or go to the nearest emergency room.

Insurance & financial assistance

Regardless of insurance status and ability to pay, FCHC aims to remove barriers with interpretation and transportation support; specific insurances accepted are not listed on this page.

Awards & Accreditations

  • Best of 2024 Award for Medical Clinic in St. Louis
  • HRSA awards: Quality Leader – Bronze; Improving Health Care; High-Value Care; Advancing Health Information
  • Health Center Quality Leader – Bronze
  • Improving Health Care Access
  • High-Value Care
  • Advancing Health Information Technology for Quality

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustburn: 2.9 out of 5 stars (70 reviews)
  • Yelp: Not specified (16 reviews)

Patients praise

  • Accessible, affordable care for underserved populations
  • Some positive experiences with specific providers
  • Convenient on-site amenities such as laboratory services
  • Active outreach for patient feedback to improve services

Common complaints

  • Difficult communication with doctors and staff
  • Issues with appointment scheduling and administrative follow-up
  • Concerns regarding responsiveness to patient needs and medical history
  • Dissatisfaction with dental service coordination

"You exceeded my expectations. I truly can't think of anything I'd change. I trust if something comes up, you will be available. Thank you!"

— LinkedIn post by Family Care Health Centers

"It's either great or it's horrible. Either the communication to the doctor is really bad or vice versa. Something needs to change."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Florissant, MO·Family Medicine

SSM Health Medical Group Florissant likely refers to the SSM Health system’s facilities in the Florissant, Missouri area. Key context based on the SSM Health overview: - SSM Health is a Catholic, nonprofit, integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin, with a mission-driven focus on compassionate care. - The system operates hospitals, primary/urgent care, physician offices, outpatient and virtual care, home/hospice services, a pharmacy benefit company, health plan, and an accountable care organization. - Primary locations in Missouri include St. Louis area sites; Florissant falls within the broader Missouri network. If you’re seeking specifics for “SSM Health Medical Group Florissant” (e.g., exact address, physicians, services, hours, or appointment options), I recommend: - Visiting the SSM Health official site and searching for Florissant or St. Louis County locations. - Contacting SSM Health Florissant directly at the Missouri offices listed by SSM Health (HQ and Missouri addresses), or call 1-573-681-3742 for general inquiries and be directed to Florissant services.

VerifiedOnline bookingSince 1872
Florissant, MO·Family Medicine

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