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About

SSM Health Medical Group Florissant likely refers to the SSM Health system’s facilities in the Florissant, Missouri area. Key context based on the SSM Health overview: - SSM Health is a Catholic, nonprofit, integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin, with a mission-driven focus on compassionate care. - The system operates hospitals, primary/urgent care, physician offices, outpatient and virtual care, home/hospice services, a pharmacy benefit company, health plan, and an accountable care organization. - Primary locations in Missouri include St. Louis area sites; Florissant falls within the broader Missouri network. If you’re seeking specifics for “SSM Health Medical Group Florissant” (e.g., exact address, physicians, services, hours, or appointment options), I recommend: - Visiting the SSM Health official site and searching for Florissant or St. Louis County locations. - Contacting SSM Health Florissant directly at the Missouri offices listed by SSM Health (HQ and Missouri addresses), or call 1-573-681-3742 for general inquiries and be directed to Florissant services.

Clinic Type

Primary Care

Address

14021 New Halls Ferry Road

Phone

314-839-0910

Email

community.benefits@ssmhealth.com

Opening Hours

Open Everyday: 6:00 AM to 10:00 PM

Telehealth

SSM Health Express Virtual Care

Services Offered

  • Primary Care
  • Internal Medicine
  • Express Clinic (linked)
  • Express Virtual Care (SSM Health Express Virtual Care)

Team

  • Kim McDonald, Internist (Internal Medicine) — MD

Insurance & Payment

—

Languages Spoken

—

FAQs

What ages are seen at this primary care clinic?

Patients 18 years of age and older.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SSM HEALTH MEDICAL GROUP (Yelp): not stated in source snippet (review mentions strong bedside manner) (not stated in source snippet)
  • SSM Health Medical Group in Florissant (SSM getcare profile): 4.7 out of 5 (187 ratings)
  • SSM Health Medical Group: Florissant, MO (Vitals): not stated in source snippet (not stated in source snippet)
  • SSM Health Medical Group (Doctor reviews site): includes 1/5 through 5/5 distribution shown (Based on 3 reviews)
  • SSM Health Medical Group (ratings.md profile): not stated in source snippet (not stated in source snippet)

Patients praise

  • Compassionate, attentive, and experienced care
  • Providers who listen; good bedside manner
  • Clinic cleanliness and staff support

Common complaints

  • Long wait times / delays after appointment
  • Unfriendly, lack of compassion/empathy
  • Poor communication/attitude during care (e.g., x-ray/radiology)
  • Not providing or explaining results and not allowing to see them

"“Very pleased with her services. Excellent bedside manner. Very caring and a great listener.”"

— Yelp: SSM HEALTH MEDICAL GROUP – Florissant

"“Waited over an hour in the waiting room… radiologist Armentia said… ‘you better try or I will send you somewhere else’… she left without giving me results… They said they would call me over the weekend with results… I will never go back there.”"

— localitybiz.com: SSM Health Urgent Care (1120 Shackelford Rd, Florissant)

"“Out and greeted a patient… learned that they care, they are competent, and they work together to make patients comfortable.”"

— florissant-illinois.uscompanies.net: Ssm Health Medical Group – Doctor reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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