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About

SSM Health Medical Group Florissant likely refers to the SSM Health system’s facilities in the Florissant, Missouri area. Key context based on the SSM Health overview: - SSM Health is a Catholic, nonprofit, integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin, with a mission-driven focus on compassionate care. - The system operates hospitals, primary/urgent care, physician offices, outpatient and virtual care, home/hospice services, a pharmacy benefit company, health plan, and an accountable care organization. - Primary locations in Missouri include St. Louis area sites; Florissant falls within the broader Missouri network. If you’re seeking specifics for “SSM Health Medical Group Florissant” (e.g., exact address, physicians, services, hours, or appointment options), I recommend: - Visiting the SSM Health official site and searching for Florissant or St. Louis County locations. - Contacting SSM Health Florissant directly at the Missouri offices listed by SSM Health (HQ and Missouri addresses), or call 1-573-681-3742 for general inquiries and be directed to Florissant services.

Clinic Type

Women's Health

Address

Corner of Mullanphy Road and Shackelford Road, Florissant, Missouri

Phone

(not provided)

Email

community.benefits@ssmhealth.com

Opening Hours

8:00 am - 4:30 pm

Telehealth

SSM Health Express Virtual Care available; Online Health Care that Fits Your Life; Open Everyday: 6:00 AM to 10:00 PM

Services Offered

  • Women's health
  • Maternity care
  • Obstetrics and Gynecology
  • Primary care
  • Nurse practitioner services

Team

  • Caroline Werner, MD — MD
  • Tanika Esters, APRN-CNP — APR-CNP
  • Kristin Wheeler, MD — MD

Insurance & Payment

—

Languages Spoken

—

FAQs

What services does this location provide?

Obstetric and Gynecologic care, primary care, and related women's health services.

What are the office hours?

8:00 am - 4:30 pm (typical); some providers may have different hours.

How can I schedule an appointment online?

See Express Virtual Care options and online scheduling via SSM Health Get Care.

Are there forms available for patient use?

Immunization Consent Form; Influenza Vaccine Consent Form and other resources.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SSM Health Official Site (for specific providers): 4.9/5 stars (117 ratings)
  • USCompanies.net: Mixed (1 to 5 stars) (3 reviews)
  • LocalityBiz (Urgent Care reviews): Predominantly low (1/5 stars) (Not explicitly stated total count)

Patients praise

  • High satisfaction ratings for specific providers (e.g., OB/GYN)
  • Professional and caring bedside manner of some doctors
  • Clean and well-designed facility layout

Common complaints

  • Long wait times for appointments and walk-ins
  • Poor communication regarding medical results
  • Perceived lack of compassion or empathy from some staff members
  • Issues with staff attitude during procedures

"Dr Freud is a new doctor for me. I was very pleased with her services. Excellent bedside manner. Very caring and a great listener."

— Yelp user review

"There was only 1 person ahead of me. Waited over an hour in the waiting room... radiologist Armentia said, I needed to "cooperate moving your foot or you will get shitty xrays"... I will never go back there."

— LocalityBiz user review

"I am absolutely impressed. I brought my mother to see Dr Alvarez. The clinic is clean and nice and well designed to meet most of a patients needs."

— USCompanies.net user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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