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Clinic Type

Obstetrics & Gynecology (OB-GYN)

Address

4001 Long Prairie Rd. Ste.150, Flower Mound, TX 75028

Phone

(972) 420-1470

Email

info@fmobgyn.com

Opening Hours

Monday - Thursday, 8:30 A.M. - 5:00 P.M.; Friday, 7:30 A.M. - 2:30 P.M.; Saturday - Sunday: Closed

Services Offered

  • obstetrics
  • gynecology
  • family planning
  • infertility care
  • pregnancy care
  • menopause management
  • gynecologic exams
  • birth
  • delivery

Team

  • Heather Bruce, D.O., board certified by the American Board of Obstetrics & Gynecology — OB-GYN

Insurance & Payment

My Health Record patient portal, phone-based payment, in-office payment

Languages Spoken

Current Offers

Welcoming new patients

Awards & Accreditations

  • Best of Denton County 2011, 2012, 2018, 2020, 2023
  • Living Magazine 2011–2016, 2019
  • North Texas Child Magazine - 2015, 2016 Mom-Approved
  • Readers Choice 2015, 2016
  • Living Magazine 2011, 2012, 2013, 2014, 2015, 2016, 2019

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: Varies significantly by physician (43 ratings (Dr. Allen))
  • WebMD: 4.0/5.0 (7 ratings (Dr. Banks))
  • Vitals: 4.3/5.0
  • Healthgrades: 4.0/5.0 (19 ratings (Dr. Bruce))
  • Vitals: 4.5/5.0 (5 ratings (Dr. Reaves))
  • Vitals: 3.7/5.0

Patients praise

  • Compassionate and thorough care
  • Professional and pleasant interactions
  • Effective diagnosis and clear explanations
  • High satisfaction with pregnancy and wellness care

Common complaints

  • Rude, condescending, or dismissive bedside manner
  • Poor communication and unresponsiveness from office staff regarding scheduling and billing
  • Feeling rushed during appointments
  • Concerns over medical decision-making (e.g., induction, diagnostic tests)

"Seemed very bothered by my questions and very rude. Will be switching to another provider."

Vitals - Dr. Vicki J. Allen

"Dr Janice Mitchell was rude and doesn't listen to what you need. The couple of times I saw her she was always by the door like she was in a rush to leave the room."

Vitals - Dr. Janice L. Mitchell

"Love Dr. Herr and all staff at FM clinic. Never had any issues scheduling appointments. All nurses I met were also fantastic."

Vitals - Dr. Jacqueline L. Davis-Herr

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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