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Clinic Type

Physical Therapy

Address

187-16 Union Turnpike, Flushing, NY 11366 (Fresh Meadows)

Phone

Fax: 929-322-2713

Email

amarsella@professionalpt.com

Opening Hours

Monday – Thursday 7:00 am – 8:00 pm; Friday 7:00 am – ?; Saturday 8:00 am – 12:00 pm

Telehealth

Not specified

Services Offered

  • physical therapy
  • spine physical therapy
  • pelvic floor physical therapy
  • hand therapy
  • orthopedic physical therapy
  • women's physical therapy
  • post-discharge exercise programs
  • blood-flow-restriction training therapy (BFRt)
  • athletic rehabilitation

Team

  • Richard Lenz, NYS licensed Physical Therapist; Doctorate in Physical Therapy; USAW; BFR Certified; McKenzie and Graston Trained — DPT, USAW; Clinical Director
  • David Batyrov, Doctor of Physical Therapy — DPT

Insurance & Payment

  • Aetna (NY, NJ, CT)
  • AmeriHealth (NJ)
  • Anthem BCBS (NY, CT)
  • Bardavon (Workers Compensation: NY, NJ, CT)
  • Cigna/ASH (NY, NJ, CT)
  • Claims Resolution Corp (Workers Compensation: NJ)
  • ClearComp (Workers Compensation: NY, NJ, CT)
  • Clover Health Medicare Advantage (NJ)
  • Comp X (Workers Compensation: NJ)
  • ConnectiCare (CT)
  • Department of Labor (Workers Compensation: NY, NJ, CT)
  • Emblem Health – GHI/HIP (NY, NJ, CT)
  • Empire Plan (Optum – NY, NJ, CT)
  • Fidelis – Wellcare (NJ)
  • First MCO (Workers Compensation: NJ)
  • Horizon BCBS (NJ)
  • Horizon Casualty Services (HCS) Network Solutions
  • Independence BCBS (Southern NJ)
  • MagnaCare (NY, NJ, CT)
  • MagnaComp (Workers Compensation: NY, NJ, CT)
  • Medicare (NY, NJ, CT)
  • MedRisk (Workers Compensation: NY, NJ, CT)
  • New Jersey Manufacturers/NJM (Workers Comp: NJ)
  • No Fault (various carriers)
  • Northwell Health Clinical Integration Network IPA (NY)
  • OccuNet

Insurance, Medicare, Medicaid, Self-pay (assumed)

Languages Spoken

  • English
  • (not explicitly listed)

FAQs

(not provided)

(not provided)

Awards & Accreditations

  • (not specified)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Local listing sites/Google: 4.9/5 (89 reviews (Google))
  • Yelp (Brand level): 4.1/5 (268 reviews (Brand level))

Patients praise

  • Professional and knowledgeable therapy staff
  • Friendly and welcoming front desk and support personnel
  • Effective personalized treatment plans and recovery support
  • Clean and pleasant office atmosphere

Common complaints

  • Billing transparency and insurance overcharging issues mentioned at the corporate/brand level
  • Occasional complaints about customer service and administrative handling at some branches

"My recovery journey has been immensely supported by the team here. Rich provided exceptional, personalized guidance that made a huge difference. Every staff..."

Professional Physical Therapy Clinic website

"I had a great experience at Professional Physical Therapy. The staff was wonderful and always wanted to make sure everyone was well taken care of. I had Michael as my Physical Therapist and he was on point with my treatment..."

LocalityBiz (Representative review)

"They charge ridiculously exorbitant rates despite taking insurance... They are ripping off insurers and patients alike."

Yelp (Brand-level review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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