Behavioral Health | Fond du Lac, WI
Behavioral Health • Fond du Lac, WI
Clinic Type
Behavioral Health
Address
430 E. Division St., Fond du Lac, WI 54935
Phone
920-929-2300
community.benefits@ssmhealth.com
Opening Hours
Monday 7:00 AM - 5:30 PM; Tuesday 7:00 AM - 5:30 PM; Wednesday 7:00 AM - 5:30 PM; Thursday 7:00 AM - 5:30 PM; Friday 7:00 AM - 5:30 PM; Saturday 8:00 AM - 3:00 PM
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Behavioral health services including individual and group therapies, continuum of care, and various program options.
Where is the location?
430 E. Division St., Fond du Lac, WI 54935
What are the hours of operation?
Monday–Friday 7:00 AM–5:30 PM; Saturday 8:00 AM–3:00 PM.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (St. Agnes Hospital Behavioral Health): 3.3/5 stars (12 reviews)
- Birdeye (Sherman Counseling of Wisconsin): 2.3/5 stars (3 reviews)
- Google (Fond Du Lac County Acute Psych Unit): 2.2/5 stars
- Recovered.org (St. Agnes Hospital/SSM Health): 3.65/5 Trustscore
- Rehab.com (SSM Health St. Agnes Hospital): 3.22/5 stars
Patients praise
- Professionalism of specific clinical staff (e.g., therapists, nurses)
- Effective care once established with providers
- Availability of specialized or multi-disciplinary services
- Positive experiences with specific programs like couples counseling
Common complaints
- Difficulties with administrative tasks and responsiveness (e.g., phone calls, voicemails, appointments)
- Issues with appointment cancellations and communication lapses
- Reports of rude staff or unhelpful customer service
- Long wait times for services or appointments
"Fond Du Lac Wisconsin behavioral health department Is amazing to work with. Shannon, the RN is always very kind and helpful and works very fast to get me the help that I need with medication refills or appointment appointments with April Riggs."
— Birdeye User Review (St. Agnes Hospital Behavioral Health)"A love one of mine had a terrible experience here. Nurses are extremely rude over the phone. Make the individual feel worse than they already do... Their physicians are too busy to actually provide good care for their patients and have failed to follow through."
— Birdeye User Review (St. Agnes Hospital Behavioral Health)"Over a course of two years they have continually dropped the ball in my health care... It takes call after call, and ridiculously long periods of time to get a response. NO ONE ever answers the phone."
— Birdeye User Review (Sherman Counseling of Wisconsin)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Agnesian HealthCare Foundation gift expands SSM Health Behavioral Health EMDR training, equipment - Envision Greater Fond du Lac — Feb 23, 2026
- ADVOCAP adds independent therapists in Fond du Lac — Jan 9, 2026
- $7,500 Grant Expands Access to Evidence-Based EMDR Trauma Therapy at SSM Health Clinic in Fond du Lac - Mental Health Network — Feb 26, 2026
- Fond du Lac County considers closing acute care psychiatric unit — Jul 7, 2026
- Thedacare And Apricity Expand Emergency Bedside Recovery Support Program - Envision Greater Fond du Lac — Mar 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Fond du Lac
Summary: Aurora Psychiatric Hospital is a nonprofit behavioral health facility in Wisconsin, part of Aurora Health Care. Located in Wauwatosa, it offers a comprehensive continuum of care for children, adolescents, and adults with mental health or substance use issues. The hospital emphasizes a patient-focused, healing treatment experience and operates with a small team (29 employees) across medical, operations, and administrative roles. Contact options include multiple phone numbers (414-454-6600, 833-528-7672, 414-454-6777). If you are seeking care in Fond du Lac, WI (54937), note that this page describes Aurora’s hospital in the Milwaukee area rather than Fond du Lac; for Fond du Lac-specific behavioral health services, you may need to look for a local Aurora facility or affiliated providers.
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