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About

Aurora Medical Center - Grafton is a nonprofit healthcare facility in Grafton, Wisconsin, part of the Aurora Health Care network. It positions itself as a green, patient-first hospital offering high-quality, cost-effective care. The center employs about 40 staff and features leadership including a VP of Nursing and Medical Director. It operates within a broader Aurora Health Care system with connections to multiple facilities in Wisconsin and France. Note: The page focuses on the Grafton location, not Fond du Lac. If you’re seeking urgent care in Fond du Lac, WI (ZIP 54937), this page does not provide details for that location; you may want to search specifically for Aurora Urgent Care in Fond du Lac or visit the Aurora Health Care site for Fond du Lac urgent care options.

Clinic Type

Emergency Care

Address

Fond du Lac, WI

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Care

Services Offered

  • Urgent Care
  • Emergency Care
  • Walk-in Clinic
  • Primary Care (general)
  • Laboratory services
  • X-ray/Imaging
  • Pharmacy (noted nearby services)

Insurance & Payment

Languages Spoken

  • English
  • Vietnamese
  • Spanish
  • HMong
  • Russian
  • Albanian
  • Arabic
  • Bosnian
  • Burmese
  • Chin Hakha
  • Chin Falam
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Croatian
  • French
  • German
  • Greek
  • Gujarati
  • Hindi
  • Italians?
  • Japanese?
  • Korean?
  • Portuguese?
  • Punjabi?
  • Tagalog?
  • Vietnamese (duplicate)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • New Choice Health: No aggregate rating available specific to the Fond du Lac location found in prominent review repositories (0 reviews listed on New Choice Health)

Patients praise

  • Efficiency and speed of service when appointments are booked online
  • Friendly and professional interactions with some staff members, nurses, and doctors
  • Convenience of online scheduling and walk-in options

Common complaints

  • Unexpected billing practices where urgent care visits are billed as physician office visits, leading to higher costs
  • Concerns regarding bedside manner and professionalism of some staff members
  • Perceived lack of thoroughness in examinations or treatment provided in some instances

"Grace (front desk at urgent care clinic) went above and beyond to take care of me. All clinic staff there were professional and polite."

Loc8NearMe user review (July 2025)

"It just felt like false advertising. I was so upset... I just wish they would use different verbiage because it's just so easy to get this wrong, and I would have avoided it if I had known."

NBC26 report on Aurora billing practices (October 2025)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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