SSM Health Fond du Lac Regional Clinic
Family Medicine • Fond du Lac, WI
Clinic Type
Family Medicine
Address
420 E. Division St., Fond Du Lac, WI 54935
Phone
920-926-8200
community.benefits@ssmhealth.com
Opening Hours
See website for hours; Express Virtual Care available
Telehealth
Available (SSM Health Express Virtual Care)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Price estimate/price transparency, Billing information on site (implied)
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.md: Based on 13,103 ratings
- Better Business Bureau (BBB): C rating (6 complaints filed; 3 unresolved)
Patients praise
- Providers, nurses, and medical staff are frequently praised as compassionate, approachable, and thorough
- Patients appreciate staff who take their time and do not make them feel rushed during appointments
- Positive personal experiences regarding efficient care and clear communication during medical treatments
- High star ratings for individual practitioners (e.g., 4.8-4.9 out of 5)
Common complaints
- Complaints regarding administrative staff and reception interactions (e.g., being rude, feeling entitled)
- Failure to respond to or resolve formal complaints filed with the Better Business Bureau
"Reception is awful, rude, and act entitled. Actually a bit disgusted with how simple check in was handled. The providers, nurses, and techs are approachable, helpful, and take their time."
— Loc8NearMe user review (January 2025)"From the nurse who called her husband so he wouldn’t miss the surgeon’s visit, to the detailed explanations and support from every provider, Tracy felt seen and supported."
— FDL Reporter feature story (August 2025)"Julie takes the time and explains what the causes are and puts a plan in place on how to not have this happen again. She goes above and beyond. Treats you as family."
— Patient testimonial for Julie Schneider, APNP-CNPSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Claire Carlton, APNP-CNP - Fond Du Lac, WI — Nov 27, 2025
- SSM Health Fond du Lac Regional Clinic offering seasonal flu vaccinations | SSM Health — Dec 1, 2025
- Cynthia Liethen, APNP-CNP - Fond Du Lac, WI — Aug 6, 2025
- Elizabeth Berenz, APNP-CNP - Fond Du Lac, WI — Jul 15, 2025
- Bret Pasiuk, MD - Fond Du Lac, WI — Aug 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Fond du Lac
- The page describes Aurora Medical Center - Oshkosh, a nonprofit hospital in Oshkosh, Wisconsin, part of Aurora Health Care (now partnered with Advocate Health). - Key details: 45 employees, leadership includes John Newman (President) and Jessica Derks (NICU Educator/Lead NICU Nurse). Main contact numbers: 920-456-6000 and 833-528-7672. - Organization highlights: healthcare/hospital category, Midwest location (Oshkosh, WI), multiple departments with Medical as the largest group. - LinkedIn presence and general corporate info are provided; social media guidelines are noted for engagement. Note: The user query mentions “Aurora Family Medicine - Fond du Lac, WI - 54937 Fond du Lac” which is not covered by this Oshkosh page. If you want, I can fetch a summary specific to Aurora Family Medicine in Fond du Lac, WI, 54937.
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