Cancer Care | Fond du Lac, WI - SSM Health
Oncology • Fond du Lac, WI
Clinic Type
Oncology
Address
480 E. Division St.
Phone
920-926-4100
community.benefits@ssmhealth.com
Opening Hours
7:30 AM - 4:30 PM
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- SSM Health (Cancer Care & Support): 4.9/5 (1,599)
- SSM Health (Dr. Sameer Tolay): 4.8/5 (29 (reviews) / 67 (ratings))
- SSM Health (Lisa Michels, APNP-CNP): 4.9/5 (35 (reviews) / 98 (ratings))
Patients praise
- High level of compassion and kindness from clinical staff and nurses
- Providers are generally described as knowledgeable, thorough, and communicative
- Patients report feeling comfortable and supported during difficult cancer treatments
- High aggregate satisfaction ratings for individual cancer care providers
Common complaints
- Frustration regarding administrative, billing, and insurance processes
- Occasional reports of feeling unheard or dismissed by individual providers
- Some complaints concerning wait times for appointments
"I have said to many people how wonderful the cancer center is in Fond du Lac. Then I add that unfortunately if you have to go there, fortunately it is a wonderful caring place."
— Patient nomination for DAISY Award recipient Sara Schmahl"Dr. Tolay is so compassionate and kind and I can really tell he cares about my health. He is extremely knowledgeable and always answers every question I have."
— SSM Health patient review (Dr. Sameer Tolay)"I keep getting Bills after I have given all insurance details... If a hospital can't even run the billing, We must wonder how the care is."
— ComplaintsBoard user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More oncology clinics in Fond du Lac
ThedaCare Regional Cancer Center Fond du Lac is a cancer treatment facility affiliated with ThedaCare in northeast Wisconsin. It provides comprehensive oncology services (diagnosis, treatment planning, and care) as part of ThedaCare’s health system, which includes hospitals, clinics, and specialty services across the region. ThedaCare has historical roots dating back to 1909 and has been involved in regional growth and collaborations in recent years, including a 2024 merger discussion with Froedtert Health. If you’re specifically seeking treatment options, I’d recommend contacting ThedaCare Fond du Lac directly or visiting their oncology services page for current programs, specialists, and appointment availability.
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