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Neurology at Fontana Medical Center (Kaiser Permanente Fontana) - Fontana Medical Center is a Kaiser Permanente facility in Fontana, CA, offering healthcare services and benefits. - The page highlights the center as a medical facility within Southern California Kaiser Permanente, with a focus on general medical services, healthcare coverage, appointments, and benefits. - Specific details about neurology services are not provided in the excerpt. For neurology appointments or specialists, contact the center directly or check the facility’s page for neurology or neurology-related providers. - Contact/lookup: Fontana Medical Center page on Kaiser Permanente Southern California site; general KP contact numbers are listed, but a direct neurology line isn’t specified in the excerpt. If you need, I can try to locate current neurology providers or appointment options at Fontana Medical Center.

Clinic Type

Neurology

Address

9961 Sierra Ave, Medical Office Building 2, Lower Level Fontana, CA 92335

Phone

1-833-574-2273 (Toll free)

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Services Offered

  • Neurology
  • Clinical Neurology
  • Neurodiagnostic services
  • Appointments
  • Cancellations
  • Messages

Team

  • Neurology team, null — Clinicians in this department

Insurance & Payment

Languages Spoken

FAQs

Appointments/cancellations/messages

- 1-866-454-3485(Toll free)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Dr. Peyman Andalib): 4/5 (18)
  • Healthgrades (Dr. Peyman Andalib): 1.7/5 (6)
  • WebMD (Dr. Francisco Torres): 4.5/5 (7)
  • WebMD (Dr. Allen Nielsen): 4/5 (10)
  • Healthgrades (Dr. Yujian Guo): 1/5 (2)
  • Vitals (Dr. Allen Nielsen): 4.4/5 (not explicitly stated)

Patients praise

  • some neurologists noted for being knowledgeable and personable
  • appreciation for clear explanations of symptoms and conditions by certain providers
  • convenience of Kaiser Permanente's integrated system including online management and advice nurses

Common complaints

  • long wait times for appointments and at the facility
  • reports of dismissive, rude, or unprofessional bedside manner by some neurologists
  • concerns regarding lack of follow-up or being passed between doctors without explanation
  • frustration with administrative processes, specifically billing and refund delays
  • perceived inadequate diagnostic attention or treatment for complex/chronic nerve pain

"Passes you off to other Dr’s without explanation. Very dismissive."

WebMD Review (Dr. Allen Nielsen)

"She does not listen to her patients, nor does she ask the appropriate questions to successfully diagnose her patients. She extremely rude and inconsiderate."

Healthgrades Review (Dr. Yujian Guo)

"Dr Nielsen listens and explains what is happening to me with my MS symptoms. He really takes time to listen and care!"

Vitals Review (Dr. Allen Nielsen)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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