Hematology/Oncology at Fontana Medical Center - Kaiser Permanente
Oncology • Fontana, CA
About
Summary: The Fontana Medical Center is a Kaiser Permanente facility in Fontana, California. It provides healthcare services and benefits to Kaiser Permanente members, with a focus on medical services and general healthcare categories (appointments, coverage, benefits). The center is described as having a small staff (2 employees) and is part of Kaiser Permanente’s Southern California facilities network. There is no specific information in the provided content about hematology/oncology services at this center. If you need hematology/oncology details (treatment programs, specialists, or appointment availability) for Fontana Medical Center, you may want to contact your Kaiser Permanente member services or check the official Fontana Medical Center page for department-specific information.
Clinic Type
Oncology
Address
9985 Sierra Ave, Medical Building 3, Basement
Phone
909-427-5000
directoryupdate@kp.org
Opening Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation for the Fontana Medical Center Hematology/Oncology department?
Monday through Friday, 8:30 a.m. to 5 p.m.
How can I contact Kaiser Permanente for member services or directory requests?
1-800-464-4000 (toll free) for general inquiries; hearing and speech impaired: 1-800-464-4000 or TTY 711 (toll free). For a hard copy provider directory: 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m.
Who provides interpreter services and language assistance?
Qualified interpreter services, including sign language, are available at no cost 24/7 during all hours of operations at all points of contact.
Where can I find information about Medi-Cal Rx or pharmacy services?
Outpatient Kaiser Permanente pharmacies can provide Medi-Cal Rx information; you can also use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov or call Medi-Cal Rx Customer Service at 1-800-977-2273 (TTY 711).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Thomas Fong): 5.0/5 (1 review) (1)
- Healthgrades (Dr. Charlie Yang): 3.8/5 (4 reviews) (4)
- Birdeye (Kaiser Fontana Medical Center): 3.3/5 (1,496)
- Yelp (Kaiser Fontana Medical Center): 2.1/5 (672)
Patients praise
- Compassionate and knowledgeable care from specific hematologist-oncologists
- High-quality nursing staff noted in hospital-wide reviews
- Doctors described as advocates who explain conditions clearly
Common complaints
- Long administrative processes for billing and refunds
- Mixed experiences with wait times and appointment scheduling
- General concerns regarding overall hospital patient experience ratings across various platforms
"Dr. Yang explained my NHL to me in terms I could understand. I feel that he has truly been my advocate. He has been persistent, consistent and truthful with me..."
— Healthgrades (Dr. Charlie Yang) review"Love our doctor the nurses are great my biggest complaint is how long it takes to get a refund."
— Birdeye (Kaiser Fontana Medical Center) review"Kaiser Fontana is a really good Hospital, I was just hospitalized there for a week & all the nurses were top notch !!!"
— Yelp (Kaiser Fontana Medical Center) reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fontana Medical Center - Kaiser Permanente — Feb 24, 2026
- Dr. Fengyu Shu, MD - Hematologist Oncologist in Ontario, CA — Jul 19, 2025
- Wanping Hu, MD - Hematology And Oncology | Kaiser Permanente — Dec 30, 2025
- Dr. Wanping Hu, MD - Internal Medicine Physician in Ontario, CA — May 14, 2026
- [PDF] Inland Empire - Kaiser Permanente Pharmacy Residency Program — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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