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About

Summary: Fontana Medical Center is a Kaiser Permanente facility in Fontana, California that offers healthcare services and benefits, including medical services and appointments. The page highlights its role as part of Kaiser Permanente Southern California and lists contact options and key details, but does not provide specific information about a dedicated Physical Therapy department. If you need PT services at Fontana Medical Center, consider contacting the center directly or checking the Kaiser Permanente Southern California facilities page for therapy-related offerings, appointment options, and coverage details.

Clinic Type

Physical Therapy

Address

9961 Sierra Ave, Medical Office Building 2, Fontana, CA 92335

Phone

1-866-454-3485

Email

directoryupdate@kp.org

Opening Hours

Monday through Thursday, 7:30 a.m. to 7 p.m.; Friday, 7:30 a.m. to 6 p.m.

Services Offered

  • Physical Therapy
  • Occupational Therapy

Insurance & Payment

Languages Spoken

FAQs

What are the hours at Fontana Medical Center Physical Therapy?

Monday through Thursday, 7:30 a.m. to 7 p.m. Friday, 7:30 a.m. to 6 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.1 out of 5 stars (675 reviews)
  • Google Reviews: 3.4 out of 5 stars (147 reviews)
  • Facebook: 4.1 out of 5 stars (over 1,000 reviews)

Patients praise

  • Many patients describe doctors and nursing staff as top-notch and professional
  • Some patients report positive outcomes and high-quality surgical care
  • Specific instances of kind, attentive, and reassuring staff members mentioned in patient stories

Common complaints

  • Difficulties with appointment scheduling and referral coordination for physical therapy and other departments
  • Long wait times for care or appointments
  • Frustration with administrative processes, such as obtaining refunds or authorization for home health services
  • Perceived lack of clear communication or responsiveness regarding complex medical cases

"My wife and I have had 2 of our 3 children here and all of the doctors and nursing staff are top notch."

Yelp user review

"My wife... needs home health physical therapy but the problem that I am having is that Trusted physical therapy office says she need a consult from her primary doctor and when I call they tell me that they already send it and Trusted therapy said that they have not received it. this has been going on for more than a month."

Avvo legal forum post

"Love our doctor the nurses are great my biggest complaint is how long it takes to get a refund."

Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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