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About

Fontana Medical Center (Fontana, California) is a Kaiser Permanente facility offering outpatient medical services, including surgery. The page lists the center as part of Kaiser Permanente Southern California, with contact options and general information about its operations and staff. Key details: - Location: Fontana, CA - Part of: Kaiser Permanente Southern California - Services: healthcare, medical services, and related benefits; outpatient surgical services may be included under “medical services” and “appointments” - Contact/emails: general contact channels available; specific emails/phone numbers provided on the page - Workforce: small center (2 employees listed), with departments focused on Medical services If you’re seeking outpatient surgery options at Fontana Medical Center, consider checking the official facility page for specific surgical services, pre- and post-operative requirements, appointment scheduling (including surgeon availability), and any referral or coverage details under Kaiser Permanente plans. For precise surgical specialties, wait times, and what is covered under your plan, contact the center directly or your Kaiser Permanente representative.

Clinic Type

Surgery

Address

Outpatient Clinic - Medical Office Building 3, 9961 Sierra Ave, Fontana, CA 92335

Phone

1-866-454-3485 (Toll free)

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Emergency Care

Emergency services available at Kaiser Permanente facilities; call 1-800-464-4000 (toll free) for information

Services Offered

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • interpreters available (on request)

FAQs

What are the hours of operation for the Surgery (Outpatient Clinic) at Fontana Medical Center?

Monday through Friday, 8:30 a.m. to 5 p.m.

How can I contact the clinic for advice, appointment scheduling or cancellations?

Call 1-866-454-3485 (Toll free) for advice, Monday through Friday, 8:30 a.m. to 4 p.m.

What if I need interpreter services?

Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye and Women's Choice Award data: 86% (Outpatient Recommendation) (1,496 (Aggregate facility reviews))

Patients praise

  • compassionate and skilled surgical staff and physicians
  • personalized patient care experiences
  • supportive environment for complex surgeries
  • 86% outpatient recommendation rate from Women's Choice Award data

Common complaints

  • billing and refund delays for surgical procedures
  • confusion regarding insurance billing (ER vs urgent care charges)
  • inconsistent doctor responsiveness

"I am about 3 1/2 weeks out from surgery and I want to complement the entire staff - nurses - physicians - therapists... I didn't feel like a number. I felt like they really cared that I do well."

Patient review via LocalityBiz

"My biggest complaint is how long it takes to get a refund. we were forced to pay a large amount at the time of the procedure... 3 months later we are still waiting for the refund."

Patient review via Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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