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About

Summary: - Fontana Medical Center is a Fontana, California healthcare facility within Kaiser Permanente Southern California, offering medical services, benefits, appointments, and coverage. - The site lists Fontana Medical Center as a facility page under Kaiser Permanente Southern California with contact points and general corporate details. - Notable: The center has a very small reported staff (2 employees) with presence in both the United States and Nigeria in the workforce data, but this likely reflects data formatting rather than operational reality for a typical Kaiser facility. - Relevant categories on the page include healthcare services, benefits, appointments, coverage, and medical services. If you’re seeking WOCN services at Fontana, you may want to check the facility’s official page for wound care, or contact Kaiser's Fontana location directly using the listed phone numbers or the main Kaiser Permanente Southern California facilities page.

Clinic Type

Wound Care

Address

9961 Sierra Ave, Medical Office Building 3, Fontana, CA 92335

Phone

1-866-454-3485

Email

directoryupdate@kp.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Wound Ostomy Continence Nursing
  • Ostomy support group
  • Clinician services in department

Insurance & Payment

Languages Spoken

FAQs

What should I do if I need hard copy of documents or forms?

Medicare Members: To request a hard copy of Permanente’s Member Services department information and forms, call 1-800-… (the directory page mentions 1-800-464-4000 toll-free for assistance). Learn more about interpreter services and language assistance.

How can I access interpreter services?

Qualified interpreter services, including sign language, are available at no cost, 24/7 during all hours of operation at all points of contact. In-person, telephone, video, and other modes of communication are available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3/5 (1,496)
  • MedicalRecords.com: 3.3/5 (43)
  • Yelp: 2.1/5 (675)

Patients praise

  • Some patients report high-quality nursing care during hospitalizations
  • Collaborative teamwork among nursing staff

Common complaints

  • Long wait times in emergency and urgent care settings
  • Difficulties with billing and refunds
  • Communication issues between medical staff and patients
  • Reports of rude or demeaning conduct by some staff members

"Kaiser Fontana is a really good Hospital, I was just hospitalized there for a week & all the nurses were top notch !!!"

Yelp review for Kaiser Permanente Fontana Medical Center

"Crystal the ER nurse is the best nurse I’ve ever had and two years later I still think about her kindness."

MedicalRecords.com review for Kaiser Foundation Hospital Fontana

"HORRIBLE! They are quick to take your money but leave u in pain for HOURS!"

MedicalRecords.com review for Kaiser Foundation Hospital Fontana

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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