Forest Urgent Care
Urgent Care • Forest Hills, NY
About
Forest Urgent Care Center is a private walk-in medical facility in Forest Hills, Queens, offering urgent care services seven days a week without appointments. Key services include telehealth, COVID-19 testing, treatment for illnesses and injuries, physicals and vaccinations, immigration exams, travel medications, lab services, geriatric care, and more. They operate four offices in Forest Hills, NY, and provide contact options via help@foresturgentcare.com and phone numbers including 718-268-6808. The site highlights a small team (3 employees) with an estimated annual revenue around $3.29M, and a strong local focus with most traffic from the United States. Note: current employer reviews show low ratings (1.0/5.0 from 2 reviews).
Clinic Type
Urgent Care
Address
Forest Hills, 112-01 75th Ave, Forest Hills, NY 11375
Phone
718-268-6808
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Opening Hours
Monday–Sunday: 8:00 am–7:00 pm (varies by day; Saturday 10:00 am–5:00 pm; Sunday 10:00 am–5:00 pm)
Telehealth
Walk-ins are welcome, but you can also call or schedule an appointment using the online booking agent.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Please call our office for insurance information and verification. Preventative Care Benefits are not accepted.
Languages Spoken
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FAQs
Do you accept insurance?
Forest Urgent Care accepts most major insurances. However, Preventative Care Benefits are not accepted; verify with the office.
What are your hours?
Monday–Sunday hours listed above; see opening hours for specifics.
Do you accept walk-ins or schedule appointments?
Walk-ins are welcome, but you can also call or schedule an appointment using the online booking agent.
Do you accept Preventative Care Benefits?
Please be advised that Preventative Care Benefits are not accepted.
What services do you offer besides urgent care?
Routine and specialty physicals for work, school or immigration needs, vaccinations, and medical care for travelers abroad.
Where is Forest Urgent Care located?
Forest Urgent Care, 112-01 75th Ave, Forest Hills, NY 11375.
Who are the physicians?
Board-certified emergency medicine physicians Waiho Lum and Ping Wong.
Photos



What Patients Say
Overall sentiment across review platforms: positive
- Official Website: 4.94/5 (271)
- Zocdoc: 4.98/5 (41)
- Tebra: 4.93/5 (118)
- Yahoo Local: 4.0/5 (154)
Patients praise
- Efficient and quick service
- Compassionate, thorough, and professional doctors, particularly Dr. Waiho Lum
- Clean and well-maintained facility surroundings
- Helpful and polite nursing and administrative staff
Common complaints
- Concerns regarding billing practices and unexpected fees
- Issues with patient privacy and exam room etiquette
- Reports of long wait times
- Occasional dissatisfaction with clinical outcomes or lack of resolution for symptoms
- Reports of unprofessional or dismissive staff interactions
"Dr. Lum patiently listened to me, assessed my symptoms and changed my medication regimen. I have not had any symptoms since and I am very grateful!"
— Patient Testimonial via Official Website"Doctor Waiho Lum left the door wide open during my examination and let the entire office staff see my sores."
— Yahoo Local Review"I was told I didn't have to pay a visit fee... After I received both vaccination I was told I had to pay $35 visit fee... I would only go here if I needed care."
— Patient Testimonial via Official WebsiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Forest Urgent Care expands to serve more patients ahead of cold and flu season — Aug 15, 2025
- Incoming, outgoing biz on Continental | | qchron.com — Aug 28, 2025
- Longtime restaurant space on Forest Hill Ave. reeled in by dental practice - Richmond BizSense — Nov 20, 2025
- Northwell Health is Seeking a Neuro-hospitalist – Forest Hills, NY in Forest Hills, New York | American Academy of Neurology — Jul 10, 2026
- Rego-Forest Preservation Council: Final Act For The Continental Theatre - Another entertainment & social loss for Forest Hills — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Forest Hills
CityMD Forest Hills Urgent Care (Queens, NY) provides walk-in urgent care across a wide NYC-area network. Key points: - Part of CityMD, a leading urgent care provider in New York and New Jersey with 180+ locations. - Open 7 days a week, 365 days a year; walk-ins welcome. - Services typically include board-certified physician care, rapid lab tests, and referrals within the CityMD/Summit Health network if follow-up care is needed. - Located in the New York metropolitan area (Forest Hills, Queens) as part of CityMD’s extensive NYC footprint. If you’re seeking Forest Hills-specific details (hours, exact address, wait times), I can pull that up or guide you to the main site.
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