Billings Clinic Broadwater Laboratory Services | Townsend, ...
Laboratory • Fort Benton, MT • Since 1939
About
Billings Clinic is a nonprofit, integrated health system based in Billings, Montana, serving Montana, Wyoming and western Dakotas. Key details: - Size and scope: ~1,207 employees; 336-bed hospital on the main campus; provides primary and specialty care across multiple Billings Clinic locations and affiliate sites in Montana and Wyoming. Offers more than 80 specialties. - Services: Includes orthopedic care, trauma/emergency services (Level I Trauma Center), stroke care, Inpatient Cancer Care, Surgery Center, NICU, and MedFlight (regional air/ground transport with ECMO). - History and reach: Founded in 1939; operates the largest healthcare system in Montana & Wyoming with broad regional presence. - Additional notes: First Level I Trauma Center in Montana & Wyoming; MedFlight is a leading regional flight program with fixed-wing and rotor-wing capabilities. If you’re specifically looking for Broadwater Laboratory Services or a location in Townsend or Fort Benton, this page confirms Billings Clinic’s broader network but does not provide explicit details on Broadwater Laboratory Services or those towns. For location-specific lab services, consider contacting health@billingsclinic.org or the listed phone numbers (e.g., 406-238-2500 or 800-332-7156) to confirm service availability and hours.
Clinic Type
Laboratory
Address
110 North Oak Street, Townsend, MT, 59644
Phone
406-266-3186
adreesen@billingsclinic.org
Opening Hours
Sunday: Closed; Monday: 8:00 AM - 5:00 PM; Tuesday: 8:00 AM - 5:00 PM; Wednesday: 8:00 AM - 5:00 PM; Thursday: 8:00 AM - 5:00 PM; Friday: 8:00 AM - 5:00 PM; Saturday: Closed
Emergency Care
On-call technologist for after hours emergencies
Services Offered
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Insurance & Payment
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Cash, Check, Credit Card
Languages Spoken
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FAQs
Direct-Access Testing (DAT) availability
Direct Access Testing is a service offered by Billings Clinic Broadwater. DAT allows you to order your own lab tests without a doctor’s order. It’s convenient, affordable and fits into busy lifestyles and schedules.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 70% (Patient Experience Rating) (N/A (aggregated by CMS/HCAHPS))
Patients praise
- Highly praised nursing staff and clinical providers in specific departments
- Compassionate care for emergency situations and patient support beyond clinical needs
Common complaints
- Difficult or frustrating administrative/reception staff experiences
- Concerns regarding leadership and discharge management in rehab units
- Patient experience ratings trending slightly below national averages in some metrics
- Inconsistency in quality of care depending on the specific provider
"From the ambulance people to the hospital staff, they went above and beyond... I thank God for all of them, sure renewed my faith in humanity."
— Clinic4All user review"I'm conflicted here. Dr. Hoffman and the nursing staff are absolutely amazing however the receptionists and front office staff are so difficult to work with that I've unfortunately decided to find healthcare from another provider."
— Clinic4All user review"I have had both good and bad experiences here depending on the provider."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SH Nancy Streets MTSCYM — Apr 15, 2026
- Donation helps fund EMT training in Broadwater County — Nov 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More laboratory clinics in Fort Benton
Benefis Missouri River Medical Center is part of Benefis Health System, a nonprofit regional health system based in Great Falls, Montana. Key points relevant to Fort Benton, MT: - Affiliation: Benefis Health System acquired Missouri River Medical Center on July 1, 2023, expanding its network in central Montana. - Location context: Missouri River Medical Center operates in or serves Fort Benton and surrounding communities as part of Benefis’ regional coverage. - Network scope: Benefis provides expertise across 40+ specialties with facilities in Great Falls and nearby towns, supporting Fort Benton as part of its expanded service area. - Size and scope: Benefis employs about 668 people and generates around $121.1 million in annual revenue. If you’re seeking specific services at Fort Benton or details about the Missouri River Medical Center’s contact, hours, or services, I can extract those from Benefis’ site or provide direct contact information.
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