Northern Maine Medical Center - Outpatient Behavioral Health Office
Behavioral Health • Fort Kent, ME
Clinic Type
Behavioral Health
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.21/5 (57 reviews)
- Facebook: 88% recommend (36 reviews)
- CMS HCAHPS data (via Momentary Labs): 4/5 stars (126 patient surveys)
Patients praise
- Some patients report feeling heard by staff
- Above-average general hospital ratings (4/5 stars) based on HCAHPS surveys
- High marks for nurse and doctor communication in general patient surveys
Common complaints
- Allegations of emotional abuse by staff toward patients experiencing psychosis
- Lack of provider attentiveness to patient needs during treatment
- Complaints regarding transparency and communication from hospital management regarding unit closures
- Reports of being turned away from care due to insurance status
"Probably the worst place you could go for psychiatric needs. Staff was emotionally abusive towards patient in psychosis, the psychiatrist never even checked on patient in a month span of their stay."
— A-better-place.com user review"Was turned away from care at this facility. Stated reason from them is that it was due to patient's insurance... It's downright discrimination."
— A-better-place.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health - Northern Maine Medical Center — Sep 22, 2025
- Renee Deschaine, LCSW - Northern Maine Medical Center — Sep 24, 2025
- Intensive Outpatient Program - Northern Maine Medical Center — Aug 11, 2025
- Stacie Murphy, LCSW - Northern Maine Medical Center — Sep 19, 2025
- Mandy Ouellette, PMHNP - Northern Maine Medical Center — Sep 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Fort Kent
Fish River Rural Health (FRRH) is a small health care provider with four offices in Maine, including Fort Kent. They offer behavioral health counseling alongside primary care and other services (family dentistry, optometry, chiropractic care, dietetics, and psychiatric medication management). FRRH employs about 15 staff and has a public-facing presence with general info, contact numbers, and a focus on community health services, including outreach and a food shelf. If you’re seeking behavioral health counseling through FRRH, contact options include their main phone lines and the dental email listed (dental@frrh.org) for general inquiries. Notable notes: fertility of behavioral health services is part of their broader family medicine and wellness offerings.
Summary: Northern Maine Medical Center (Fort Kent, ME) is a nonprofit hospital offering outpatient behavioral health services as part of its broader acute care, mental health, rehab, and long-term care programs. The center serves Aroostook County from its Fort Kent campus and nearby offices, with 5 locations in the US (primarily within Maine). Contact: info@nmmc.org; main phone: (207) 834-3155. headquarters: 194 E Main St, Fort Kent, ME 04743.
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