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Family Health Centers of Southwest Florida

Family Medicine • Fort Myers, FL • Since 1977 • Multiple (Bonita Springs, Cape Coral, Estero, Fort Myers, Labelle, Lehigh Acres, Port Charlotte) locations

About

Family Health Centers of Southwest Florida (FHC SW Florida) is a private, not-for-profit hospital and health care provider based in Fort Myers, FL (founded 1977). It operates in Lee, Charlotte, and Western Hendry counties, offering adult medicine, pediatrics, dental, women’s health, geriatric care, optometry, behavioral health, and podiatry. The organization emphasizes access for patients regardless of income and is governed by a community volunteer board. Key details: headquarters at 1926 Victoria Ave, Fort Myers; multiple Fort Myers locations; contact via (844) 342-7935; website fhcswfl.org. NAICS/SIC codes applicable: 62/80, 621/801.

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Clinic Type

Family Medicine

Address

1926 Victoria Ave, Fort Myers, Florida 33901, US

Phone

844-FHC-SWFL

Email

dkoester@fhcswf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://fhcswfl.org/

Telehealth

Tele-medicine services available for adult medical patients

Services Offered

Family medicine
primary care
telemedicine
adult medicine
pediatrics
dental
behavioral health
disease management
women's health
podiatry
social services
optometry? (not specified)
news and information
care coordination

Technology & Equipment

Telemedicine platform
MyHealthRecord portal integration (Portal/SSO)

Insurance & Payment

Medicaid
Medicare
private insurance (not specified)

Note: The site states all offices serve all patients regardless of ability to pay; NHSC site information is provided.

Cash, Credit/debit, Sliding scale (based on ability to pay), Medicaid/Medicare acceptance (not explicitly listed, general payer info)

Languages Spoken

English

FAQs

Does Family Health Centers serve patients regardless of ability to pay?

Yes, all offices serve all patients regardless of ability to pay.

What is the phone number to schedule an appointment?

To schedule an appointment, please call 844-FHC-SWFL. New and existing patients are welcome to use this new service.

Commitments

High quality healthcare services accessible to all people
Tele-medicine services available for adult medical patients

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Google): 3.1 out of 5 stars (63 reviews)

Patients praise

Some patients report positive experiences with specific doctors and medical providers who are perceived as thorough and caring
Dental staff can be gentle and patient, particularly with children

Common complaints

Excessively long wait times for appointments and while in the clinic
Poor customer service and unhelpful or rude front-end staff
Disorganization regarding referrals, prescriptions, and follow-up communication
Difficulty reaching the office by phone

"The wait time for an appointment is extremely long to get into the consultation room, even with an appointment. The doctor is excellent, but there are only two employees at the reception desk for five doctors."

— LocalityBiz

"The Family Health Centers of SWFL - Bonita Springs Office has received mixed reviews, with praise for doctors like Dr. Rico and Dr. Espinosa but criticism towards the front office staff for poor organization and customer service."

— Wanderlog

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].