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About

CED Mental Health Center (Etowah-DeKalb-Cherokee Mental Health Board, Inc.) is a private hospitals and health care organization providing public and private funded mental health and substance abuse treatment and prevention services. Headquartered in Gadsden, Alabama, the center serves over 5,000 yearly consumers and operates three offices in Alabama (Gadsden, Centre, and Florence). The organization emphasizes dignity, respect, and healing in its care. Key facts: - Industry: Hospitals and Health Care; Mental health and substance abuse services - Locations: 3 offices in Alabama (Gadsden, Centre, Florence) - Contact: multiple phone numbers listed; main homepage cedmentalhealth.org - Workforce: 3 employees (limited staff), with medical focus - Web presence: monthly visits ~1,956, low global rank (~5.9M), bounce rate 0.3% - Aliases: Riverbend Center for Mental Health; ced mental health; etowah-dekalb-cherokee mental health board, inc If you’re seeking services in Cherokee, Etowah, or Dekalb counties (Fort Payne area), this board operates within that region to deliver mental health and substance abuse treatment and prevention programs.

Clinic Type

Behavioral Health

Address

901 GOODYEAR AVE, Gadsden, Alabama 35903, us

Phone

2564927800

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24 Hour Assistance Please Call 256.492.7800

Services Offered

  • Adult Services
  • Children Services
  • Residential Services
  • Substance Abuse Prevention/Treatment
  • Mental Health Services
  • Prevention services
  • Public and private funded mental health and substance abuse treatment and prevention services

Team

  • Director Shelia Hurley — Director

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 2.07/5 (15 reviews) (15)
  • Rehab.com: 2.83/5 (12 reviews) (12)
  • Google (as cited by Best-rehabs.com): 1.8/5 (13 reviews) (13)

Patients praise

  • Some consumers report positive impacts on family quality of life
  • Considered cost-efficient for the local area
  • Seen as effective for basic services by some users

Common complaints

  • Difficulty contacting staff and lack of returned phone calls
  • Concerns regarding management, professionalism, and workplace culture
  • Complaints about long wait times and high staff turnover
  • Issues with continuity of care and understaffing
  • Perceived lack of personalized treatment (viewed as "a file, not a person")

"This office absolutely does not know how to return phone calls. ... So I am still waiting on that call back needless to say I never got my meds fix."

Rehab.com user review

"Management was horrible, mean, and unprofessional. Management did not care about concerns for personal safety and spoke ill of clients and their families."

Indeed employee review

"Mismanaged. Terribly difficult to contact health care professionals. High turnover. Continuity of care is a constant battle. Understaffed."

Best-rehabs.com user review summary

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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