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Clinic Type

Federally Qualified Health Center (FQHC)

Address

3840 Gault Avenue North, Fort Payne, AL 35967

Phone

256-844-4975

Email

Opening Hours

Monday–Friday: 8:00 AM – 5:00 PM CDT

Telehealth

Available

Services Offered

  • Primary care
  • Health education
  • Translation
  • Transportation
  • Pharmacy
  • Mental health services
  • Substance use disorder services
  • Oral health services
  • Vaccinations
  • Navigating the system

Technology & Equipment

  • Primary care
  • Oral health
  • Mental health
  • Substance use disorder treatment
  • Vaccine administration

Insurance & Payment

  • Medicaid
  • Medicare
  • Sliding-scale fee structure for uninsured or underinsured
  • Sliding-scale fee for uninsured/underinsured

FQHC that accepts Medicaid and Medicare; sliding-scale fees for those without insurance or underinsured

Medicaid, Medicare, Sliding-scale, Sliding-scale fees, Cash, Check

Languages Spoken

  • English

Pricing

  • Sliding-scale fees for the uninsured/underinsured

FAQs

What services does Northeast Alabama Health Services Inc offer?

High quality, culturally competent comprehensive primary care plus supportive services; connections to pharmacy, mental health, substance use disorder, and oral health services.

Who can access this program?

Anyone in need, including vulnerable populations.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ft Payne CarePlus (Google/Birdeye): 3.5/5 (40)
  • Fort Payne Urgent Care (Google/Birdeye): 5.0/5 (40)
  • DeKalb Regional Medical Center (Birdeye): 3.1/5 (481)

Patients praise

  • Appreciation for compassionate and attentive staff at smaller clinics
  • Value of affordable, direct primary care options like DeKalb MD
  • Convenience of urgent care for timely needs
  • Availability of free medical services for the uninsured at Marked For Life Medical Center

Common complaints

  • Reports of difficulty getting help or appointments at some local facilities
  • Complaints regarding staff rudeness or condescending attitudes at larger medical centers
  • Concerns about lack of communication and billing issues

"I had went to the dr several times trying to get answers, and I felt hopeless. I decided to come here, and they all went above and beyond to help me, and was very caring and compassionate."

Patient review for Fort Payne Urgent Care

"Shut down, can't get any help, refuses to see me even though I have been a patient for 5 years. I will never recommend this office again"

Patient review for Northeast Alabama Health Services, Inc.

"ER Dr. Ahmed is a very condescending rude little man. ... If your hospital wants our counties business get decent doctors."

Patient review for DeKalb Regional Medical Center

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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