Mercy Gastroenterology - Fort Smith Tower West
Gastroenterology • Fort Smith, AR
About
Summary: Mercy Hospital Fort Smith is part of St. Edward Mercy Health System, Inc., a health-care organization headquartered in Chesterfield, Missouri. The Fort Smith location (7301 Rogers Ave, Fort Smith, AR 72903) offers services under Mercy Hospital Fort Smith, including outpatient surgery, women's care, and oncology among others. The parent system is in the Hospitals and Health Care industry, with Mercy Gastroenterology referenced as a service area within the Mercy network in Fort Smith. Primary contact number for the system is (479) 314-6000.
Clinic Type
Gastroenterology
Address
6801 Rogers Avenue, Suite 2nd Floor Fort Smith, AR 72903
Phone
(479) 274-3200
disabilityaccommodations@mercy.net
Opening Hours
6:00 AM
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at Mercy Gastroenterology - Fort Smith Tower West?
Digestive health services including gastroenterology care, endoscopy and colonoscopy, and treatment for bowel, liver, pancreatic biliary disorders and colorectal cancer screening.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 1.8 out of 5 stars (12 reviews)
- Yelp: 1.0 out of 5 stars (1 review)
- WebMD/Vitals (for individual providers like Dr. Richardson/Joseph): 4.0 out of 5 stars (27 ratings)
Patients praise
- Some patients reported satisfactory experiences with colonoscopy procedures
- Instances of positive interactions with nursing staff
- Appreciation for physicians when thorough care was perceived to be provided
Common complaints
- Poor bedside manner and perceived rudeness
- Perceived lack of attentiveness or feeling rushed during appointments
- Frustration regarding diagnostic delays or failure to provide clear answers
- Concerns over staff communication and follow-up on test results
- Allegations of not taking patient medical history or concerns seriously
"His bed side manor is terrible, he has been know to curse in the office to me. I am looking for a better Gastroenterologist"
— Patient review of Dr. Jacob Joseph (WebMD)"First, it's truly sad, how many bad reviews Mercy of Fort Smith has... Yong Ounpraseuth, APRN... it was obvious she was disinterested and wanted me in and out, in under 3 minutes."
— Patient review (Birdeye)"The nurses was amazing I was treated like royalty. I had no questions for the Doctor but he did ask if I had any concerns. I would recommend him and his staff."
— Patient review of Dr. Derrick Richardson (Vitals)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mercy Fort Smith expands cancer care with new center — May 7, 2026
- Mercy adds two River Valley doctors amid top safety grades - AOL — May 8, 2026
- Business People Northwest Arkansas | The Arkansas Democrat-Gazette - Arkansas' Best News Source — May 10, 2026
- New oncology center to expand cancer care at Mercy Fort Smith — May 7, 2026
- Mercy announces first phase of $60 million, three-phase project planned for Fort Smith | Northwest Arkansas Democrat-Gazette — Apr 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
More gastroenterology clinics in Fort Smith
Dr. Ihab Herraka is affiliated with Arkansas Liver and Gastroenterology, PA in Fort Smith, AR. The practice specializes in liver and GI services as a medical outpatient provider. Contact: +1 479-242-2888; arlivergi@gmail.com. Office locations include 3416 Old Greenwood Rd, Fort Smith, AR 72903, and Fort Smith, AR. The firm is a small healthcare company focused on health diagnostics and outpatient gastroenterology services.
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