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Clinic Type

Urology

Address

5500 Ellsworth Road, Ft. Smith, AR 72903, United States

Phone

479-709-7295

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Aquablation Therapy
  • urology services (general)
  • benign prostatic hyperplasia treatment options

Technology & Equipment

  • Aquablation Therapy
  • PROCEPT BioRobotics technology

Team

  • Dr. John Terrell — Urologist
  • Dr. Kyle Basham — Urologist

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7/5 (12 reviews (for Dr. Kyle Basham))
  • WebMD: 5.0/5 (2 ratings (for Dr. John Terrell))
  • Healthgrades: 3.3/5 (9 reviews (for Dr. Kyle Basham))

Patients praise

  • Highly professional and skilled surgeons
  • Effective clinical outcomes for many patients
  • Helpful and attentive bedside manner of specific physicians
  • Clear explanations regarding medical conditions and treatment plans

Common complaints

  • Difficulty reaching staff via phone
  • Delays in receiving callbacks from nurses or office staff
  • Perceived lack of personalized patient care in some instances

"Very pleasant Doctor. He takes his time explaining everything to you... Extremely pleased with his treatment."

Birdeye Review of Dr. Kyle Basham

"The only complaint is trying to talk to someone other then reception is almost impossible and when a nurse gets back to you it could take a couple of days."

LocalityBiz Review

"The urology clinic treated us like a number and not a person."

LocalityBiz Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Fort Smith, AR·Urology

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