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About

Summary: Atrium Health Navicent Peach is a nonprofit health system with a 67,500-square-foot critical access hospital in Peach County, founded in 2013. It offers comprehensive services through Navicent Health Specialties, including women’s and children’s care, emergency and urgent care, and affiliated centers and hospitals. The facility is part of Atrium Health Navicent Peach’s network and operates under the nonprofit hospital/health care umbrella.

Clinic Type

Primary Care

Address

201 Avera Drive, Fort Valley, Georgia 31030

Phone

478-654-2300

Email

Interpreting@NavicentHealth.org

Opening Hours

Monday—Friday 8:30 a.m. – 5:00 p.m.

Services Offered

  • primary care
  • routine physicals
  • women’s health
  • senior care
  • same-day sick care
  • chronic disease management
  • lab services
  • minor surgeries
  • laceration repair
  • mole removal
  • sports and school physicals
  • employment and DOT physicals
  • gynecologic exams
  • birth control

Team

  • Thomas Nguyen, MD — Medical Director

Insurance & Payment

Languages Spoken

FAQs

Hours of Operation

Monday—Friday 8:30 a.m. – 5:00 p.m.

Where is the clinic located?

Atrium Health Navicent Primary Care Fort Valley, 201 Avera Drive, Fort Valley, Georgia 31030

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (for Dr. Crystal L. Brown): 4/5 (based on 15 reviews) (15)
  • U.S. News & World Report (for Dr. Freddy Gaton): 5/5 (based on 73 reviews) (73)
  • U.S. News & World Report and WebMD (for Dr. Cynthia Giles): 4/5 (based on 42 reviews) and 5/5 (based on 31 reviews) (42 and 31)
  • ComplaintsBoard (for Atrium Health Navicent system-wide): 1.0/5 (2 reviews, 3 complaints)

Patients praise

  • Professionalism and attentiveness in patient care
  • Holistic approach to health and patient well-being
  • Effective communication and care for diverse populations

Common complaints

  • Long wait times to be seen
  • Difficulty reaching staff or scheduling appointments
  • Concerns regarding billing practices and lack of communication about outstanding debts
  • Feeling that staff or providers do not listen well or provide rushed care

"His office is always over booked, you have to wait anywhere from one to two hours before being seen. You can't get in to see any doctor when you need to, you have to make an appointment or just go to the ER."

Healthgrades review of a provider at the location

"I have been trying to reach a doctor or nurse here for over a week for an older relative who goes here. I have called numerous times and left messages and neither of us have heard from them yet."

WebMD review of a provider at the location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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