Primary Care in Fort Worth, Texas | UTSW Medical Center
Primary Care • Fort Worth, TX
Clinic Type
Primary Care
Address
UT Southwestern Monty and Tex Moncrief Medical Center, Fort Worth
Phone
817-882-2590
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Video visits are an important component of virtual care delivery at UT Southwestern.
Services Offered
Insurance & Payment
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Credit or debit card only
Languages Spoken
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FAQs
What should I bring to my appointment?
Current insurance card, Driver’s license or other approved government picture ID, Method of payment – credit or debit card only, Current medications, Relevant past medical records, if available, Completed paperwork, if you received forms before the visit
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: Average provider ratings range from 3.5 to 4.6 stars on Vitals.com (Based on 6 physicians at the site)
- Online aggregators (Beautihost/Google): Multiple 1-star ratings noted in online reviews
Patients praise
- Some individual providers receive positive ratings for proficiency and pleasant demeanor
- Appreciation for the MyChart app for patient communication and management
Common complaints
- Long wait times for appointments and long lead times for new patients
- Scheduling errors, including last-minute appointment cancellations
- Difficulties with administrative and customer service processes, including billing and refund issues
- Perceived lack of empathy and communication from support staff
"They sent me the new patient paperwork and confirmed my appointment. Today, the day before the appointment, they call and cancel because they made an error on their end. ... POOR, POOR CUSTOMER SERVICE!"
— Online Patient Review"Im so very thankful for UT Southwestern Fort Worth. They are personal, pleasant, and proficient. I really appreciate my doctors. And, the MyChart app is brilliant."
— Online Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Eric C. Hames, MD - Family Medicine Doctor in Fort Worth, TX — May 10, 2026
- Dr. David C. Mason, DO - Family Medicine Doctor in Fort Worth, TX — May 14, 2026
- Dr. Frank A. Filipetto - Family Medicine Doctor in Fort Worth, TX — May 14, 2026
- Insurance-free primary care at Fort Worth Direct Care — Feb 27, 2026
- UT Southwestern Medical Center to spend $85 Million to occupy 65,000 square feet of space in Fort Worth Texas. - intelligence360 — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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