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About

Charles River Medical Associates (CRMA) is a private medical practice network based in Framingham, MA, serving Metrowest Boston with primary and urgent care across multiple locations. Key details: - Founded 1995; headquarters in Framingham, MA - 9 Metrowest locations (plus additional offices), including Framingham, Marlborough, Wellesley, Natick, and Hudson - Offers primary care, urgent care, and advanced medical solutions - About 88 employees; revenue around $12.6M - Contact: main lines 508-665-4393, 508-848-2190 - Industry codes: NAICS 62/621; SIC 80/801 - Website: charlesrivermed.com If you’re looking for CRMA in Framingham specifically, their Framingham offices (e.g., 571 Union Ave; 600 Worcester Rd) are among the primary locations.

Clinic Type

Primary Care

Address

Framingham, MA and 11 Metrowest communities including Framingham, Holliston, Hudson, Marlborough, Millis, Natick, Northborough, Southborough, Sudbury, Wellesley, Westborough

Phone

1-508-848-2190

Email

bparillo@pcpo.partners.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Urgent Care in Framingham for evening/weekend appointments

Services Offered

  • Primary care
  • Urget care
  • In-house Diagnostic Imaging
  • Diabetes & Nutrition Counseling
  • Endoscopy Center
  • Laboratory
  • Medical imaging
  • Diabetes nutrition education
  • DOT physicals
  • Immigration physicals
  • Nutrition services
  • Patient Gateway communications
  • Electronic medical records access (MGB system)
  • Affiliation with MassGeneral Brigham Healthcare
  • Hospitals: Metrowest Medical Center, Newton Wellesley Hospital, UMass-Marlborough hospital

Technology & Equipment

  • Electronic medical records (shared across MGB)
  • Online Patient Gateway
  • In-house diagnostics imaging equipment
  • Endoscopy center equipment
  • Laboratory services

Team

  • Charles River Medical Associates team, 95+ doctors and providers — Doctors and nurse practitioners

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps (Yelp data): 1.9/5 stars (18 reviews)
  • Yelp: 2.6/5 stars (47 reviews (brand-wide))

Patients praise

  • Specific doctors are described as thorough, kind, and knowledgeable
  • Helpful nursing and medical assistant staff in certain experiences
  • Some patients report efficient processing and good facility experiences
  • Long-term patient relationships (10+ years) with positive outcomes

Common complaints

  • Long wait times
  • Perceived poor bedside manner (arrogance, lack of empathy, dismissiveness)
  • Difficulties with phone communication and getting appointments
  • Concerns regarding billing practices and insurance issues
  • Perception of rushed visits and lack of thorough care

"Charles River Medical Associates, in general, provides extremely poor service. If you can, you really should avoid this medical practice."

LocalityBiz review

"I been a patient for so many years and have the best office experience and the best type of care and the greatest care quality I recommend doctor Gdula and his staff."

Yahoo Local review

"I see Dr. Kommineni and her NP Brett, they are both extremely thorough and kind. Dani at the front desk always tries her best to get you in asap..."

Yahoo Local review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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