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About

Lexington Clinic Primary Care – Frankfort - What it is: A Lexington Clinic facility specializing in primary care and urology services, located in Frankfort, Kentucky. - Services: Primary care and Frankfort urology care; part of Lexington Clinic’s multi-specialty network. - Location: Frankfort, Kentucky (relocated/expanded to better serve Frankfort and surrounding communities). - Relationship: Part of Lexington Clinic’s 4-location, privately held, independent multi-specialty group with 200+ physicians across 40+ specialties. - Contact: Main Lexington Clinic phone line (for scheduling and inquiries) and local Frankfort office details are typically provided on the Lexington Clinic site.

Clinic Type

Primary Care

Address

1221 South Broadway, Lexington, Kentucky 40504, US

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (for specific Frankfort physician): 2.9 out of 5 stars (20 ratings)
  • Birdeye (for specific provider): 2 stars (2 reviews)

Patients praise

  • Some patients report positive, long-term relationships with specific providers
  • Kindness and helpfulness noted by some staff members in certain instances
  • Quiet and organized office environments reported at specific locations

Common complaints

  • Difficulties with appointment scheduling and administrative processes
  • Concerns regarding staff professionalism and demeanor
  • Issues with prescription refills and communication
  • Aggressive billing practices
  • Perceived lack of thoroughness or empathy from some providers

"I get along well with Dr Farley and his diagnosis is usually spot on... [However,] his office staff are not very helpful and it is hard to get appointments or information in a timely manner."

Healthgrades review

"Aggressive billing practices when they won't wait for the supplement to pay after Medicare."

Better Business Bureau review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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