Aurora Health Center - Franklin, WI - 53132 - Aurora BayCare
Obstetrics & Gynecology • Franklin, WI • Since 2001
About
Summary: Aurora BayCare Medical Center is a Green Bay, Wisconsin-based hospital and health care provider founded in 2001. It employs about 390 people and operates from two offices in the United States, including its headquarters at 2845 Greenbrier Rd, Green Bay, WI 54311. The center offers services across medical, operations, and support departments, with a diverse leadership team led by Chief Medical Officer Johnson Brian and President Thomas Miller. Notable roles include Rehab and Sports Medicine, Pulmonary, Hyperbaric Medicine, and Cancer care. The organization uses systems such as Cerner/McKesson and interfaces with various health networks (e.g., Aurora Health Care family). Current employee reviews average 3.5/5.0. Primary contact: healthwatch@aurorabaycare.com; phone: +1 920-288-8000.
Clinic Type
Obstetrics & Gynecology
Address
2845 Greenbrier Rd, Green Bay, Wisconsin 54311, US
Phone
920-288-8000
SRCO-EstimateComplaintResolution@aah.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BusinessYab: 2 reviews found (mixed) (2)
- PissedConsumer (Aurora BayCare): 1.9 out of 5 (1)
Patients praise
- Positive interactions with specific staff members, nurses, and medical support personnel
- Modern and clean facilities
- Convenient location for some patients
Common complaints
- Unexpected and confusing medical billing practices (e.g., urgent care visits billed as office or ER visits)
- Reports of dismissive or rude interactions with medical providers
- Long wait times and difficulties reaching staff by phone
- Frustration with urgent care services and follow-up processes
"The worst urgent care experience I have ever had... Was nearly sent home without any sort of test or medication... No one from this initial urgent care visit ever followed up after the appointment."
— LocalityBiz Review"I just wish they would use different verbiage because it's just so easy to get this wrong, and I would have avoided it if I had known."
— NBC26 News Report regarding Aurora billing practices"Upon establishing myself I felt respected, all my questions and concerns were addressed and cared about. I won't be returning to the other location. I'm very pleased with this one."
— BusinessYab ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ronald Cohen, MD, Internist | Franklin, WI | WebMD — Aug 1, 2025
- Dr. Ronald I. Cohen, MD - Internal Medicine Physician in Franklin, WI — May 14, 2026
- Dr. Michelle Won, DO - Family Medicine Doctor in Franklin, WI — May 14, 2026
- Sylvia Cortez, CSW - Clinical Social Worker in Franklin, WI — May 14, 2026
- REIT sells two Milwaukee area Aurora medical clinics for more than $40 million — Aug 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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