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About

Summary: Dartmouth–Hitchcock Medical Center (DHMC) is the flagship academic medical center of Dartmouth Health, based in Lebanon, NH. It operates a 507-inpatient-bed hospital and serves northern New England as a major tertiary-care and Level I Trauma Center, with New Hampshire’s only air ambulance service. DHMC collaborates with the Geisel School of Medicine and other Dartmouth institutions to provide primary, specialty, and subspecialty care, along with education and research. It employs thousands of staff (over 8,000 per facility-wide figures) and is nonprofit/private. The center is part of Dartmouth Health and serves as a key referral site for the region. Notes specific to Occupational Therapy: - DHMC provides comprehensive rehabilitation services, including occupational therapy, within its broad spectrum of medical and surgical specialties. - For details on occupational therapy programs, services, locations, and appointment options at DHMC and its clinics (e.g., Franklin), you may want to visit the Dartmouth–Hitchcock Clinics or DHMC Rehabilitation Services pages or contact DHMC conversion lines for Franklin-based services.

Clinic Type

Occupational Therapy

Address

Lebanon, NH (Dartmouth Hitchcock Clinics Heater Road and Dartmouth Hitchcock Medical Center) and Cheshire Medical Center, Keene, NH

Phone

+1-603-650-5984

Email

gme.office@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Occupational therapy
  • outpatient occupational therapy
  • hand therapy
  • adult neurological occupational therapy
  • functional capacity evaluation (FCE)
  • wheelchair seating and positioning
  • work conditioning
  • ALS Center (occupational therapy component)
  • specialized clinics

Insurance & Payment

Languages Spoken

FAQs

What types of problems is occupational therapy for?

Occupational therapy helps when you have problems with physical, mental or emotional functions.

Where can I receive occupational therapy at Dartmouth Hitchcock?

Outpatient services are provided in Lebanon (Dartmouth Hitchcock Clinics Heater Road and Dartmouth Hitchcock Medical Center) and Cheshire Medical Center in Keene.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.1/5 (160 reviews)
  • Birdeye (primarily Google): 3.3/5 (737 reviews)

Patients praise

  • The Dartmouth Health system is recognized for its broad clinical reach and academic affiliation with Dartmouth and the Geisel School of Medicine
  • Providers within the Dartmouth-Hitchcock clinic network have achieved a solid average Merit-based Incentive Payment System (MIPS) quality score (76.0/100)
  • Access to comprehensive specialty services and integrated care pathways for conditions like stroke recovery

Common complaints

  • Reports of poor administrative responsiveness, including long wait times to speak with staff and difficulty booking appointments
  • Allegations of unprofessional behavior by some staff members
  • Concerns regarding patient privacy and facility environment during hospital stays
  • Frustration with appointment cancellations and communication barriers

"They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns. "I know you were supposed to be seen in February, but the soonest we can get you in is August." is not an acceptable answer for healthcare."

Birdeye Review

"No staffing, no care and your pretty much taking care of yourself the majority of the time."

Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Franklin, NH·Occupational Therapy

MaineHealth Franklin Hospital is a nonprofit, full-service, 25-bed Critical Access hospital in Farmington, Maine, part of the MaineHealth system. It operates as Franklin Community Health Network (FCHN) and focuses on high-quality, cost-effective, patient- and family-centered care within a complete care network that includes physician practices and specialty services. Key details: - Location: Farmington, Maine - Status: Active nonprofit; member of MaineHealth - Services: General hospital services with a network including physician practices and community services - Size and economics: 25 beds; about 132 employees; roughly $12 million annual revenue - Reputation: 2021 Top Rural and Community Hospital with an A Leapfrog Safety Score - Contact/addresses: HQ at 111 Franklin Health Commons, Farmington, ME; main phones 207-778-6031 / 800-398-6031 If your focus is Rehabilitation Care, note that the page emphasizes general, patient-centered hospital services and a broader care network; it does not specify a dedicated rehabilitation department. For rehabilitation-specific programs, consider contacting the hospital directly or checking MaineHealth Franklin Hospital’s patient services or outpatient therapy listings.

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Franklin, NH·Occupational Therapy

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