General Ear, Nose and Throat (ENT) - Nashville
Otolaryngology (ENT) • Franklin, TN
Clinic Type
Otolaryngology (ENT)
Address
1215 21st Ave. S., Floors 6-10, Nashville, TN 37232
Phone
(615) 322-5000
jobscamconcern@vumc.org
Opening Hours
8:00 a.m. – 5:00 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Today's hours
8:00 a.m. – 5:00 p.m.
In Franklin, how to schedule
To schedule an appointment in Franklin, call (615) 322-6180.
In Lebanon, how to schedule
For appointments in Lebanon, call (615) 444-6667.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades (Dr. Benjamin Johnston): 4.7/5 stars (69 reviews)
- WebMD (Dr. Paul Russell III): 5.0/5 stars (23 ratings)
- Healthgrades (Dr. Scott Stephan): 4.7/5 stars (26 reviews)
- Healthgrades (Dr. David Haynes): 4.5/5 stars (48 reviews)
- Vanderbilt Health (Dr. Daniel Schuster): 4.9/5 stars (548 ratings)
Patients praise
- High levels of patient satisfaction with physician clinical expertise and empathy
- Doctors described as thorough, excellent listeners, and easy to talk to
- Effective treatment for chronic issues like vertigo, sinus infections, and complex ENT histories
- Compassionate care, particularly with children and those anxious about surgery
Common complaints
- Difficulties with appointment scheduling and confusion surrounding appointments
- Long wait times at clinics
- Some patients reported poor responsiveness via patient portals or administrative staff
- Isolated reports of surgical dissatisfaction or complications
"Dr. Johnston is absolutely wonderful. He is very friendly and I never felt rushed... The one aspect that I wish were better is the response from his office through the portal."
— Healthgrades patient review"He is hands down the best ENT that I have ever had. I refer anyone I know with an ENT issue to him."
— WebMD patient review"Dr Stephan is the best! The assistant checked on me several times while I was waiting to see the doctor."
— Healthgrades patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Middle Tennessee Ear, Nose & Throat Specialists Joins Maury Regional Medical Group - Maury County Source — Apr 29, 2026
- Photo gallery: French surgeon who pioneered vocal cord repair visits Vanderbilt Health, observes seventh procedure - Vanderbilt Health News — May 26, 2026
- ENT Locums Need in Tennessee Job in Nashville, TN at All Star Healthcare Solutions — Jul 2, 2026
- Dr. Laura Hunt, MD – Internist for Asthma in Franklin, TN — Mar 9, 2026
- Dr. Nancy G. Pritchett, MD - Internal Medicine Physician in Franklin, TN — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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