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Clinic Type

Surgery

Address

Franklin VA Clinic, Franklin, WV

Phone

Main phone: not explicitly listed in extracted text; VA health connect numbers not provided

Email

erica.lewis3@va.gov

Opening Hours

Monday–Wednesday, Friday: 8:00 a.m.–4:00 p.m.; Thursday, Saturday, Sunday: closed

Telehealth

Available

Services Offered

  • primary care
  • specialty health services
  • mental health services
  • telehealth
  • immunizations
  • laboratory services
  • women veterans health
  • pharmacy
  • family medicine
  • internal medicine
  • women’s health program
  • gynecology
  • obstetrics
  • radiology
  • surgery
  • breast illness
  • oncology
  • urology
  • surgery (general)
  • pathology
  • blood testing
  • infectious disease testing
  • cytopathology
  • surgical pathology
  • MOVE! program
  • quit-tobacco counseling
  • care coordination

Technology & Equipment

  • telehealth
  • MOVE! program
  • My HealtheVet
  • pharmacy services
  • laboratory and pathology

Insurance & Payment

Beneficiary Travel (VA travel benefits), My HealtheVet (online tools)

Languages Spoken

Current Offers

Walk-ins welcome — null

FAQs

What services are offered at Franklin VA Clinic?

Primary care and specialty health services including mental health, telehealth, immunizations, and laboratory services.

Are walk-ins accepted?

Yes, walk-ins are welcome during stated hours.

Service Hours

Service hours vary; visit our office with or without an appointment; contact to schedule, reschedule, or cancel your appointment.

Main Phone

Main Phone information appears in repeated sections but a specific number is not provided in the extracted text.

My HealtheVet

My HealtheVet is a tool to manage care, refill prescriptions, track appointments, and read health articles; coordinator can be contacted by phone or in person.

Telehealth

With VA telehealth, you can get care from your health providers without traveling; includes video conferencing, home telehealth, and store-and-forward options.

Visit our office, with or without an appointment

Contact us to schedule, reschedule, or cancel your appointment; if a referral is required, contact your primary care provider first.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Martinsburg VA Medical Center): 3.7/5 (436 reviews)
  • Yelp (Martinsburg VA Medical Center): 3.4/5 (17 reviews)

Patients praise

  • Friendly and professional staff interactions
  • Efficient service delivery for some patients
  • Appreciation for convenient local care access

Common complaints

  • Difficulty reaching staff by phone
  • Long wait times in emergency settings
  • Concerns regarding primary care staff interactions
  • Issues with medication and pharmacy coordination

"Great staff. Friendly and efficient service."

Patient review, Franklin VA Clinic (WV)

"Once in...very nice. Impossible to reach by phone...literally impossible"

Patient review, Franklin VA Clinic (NC)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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