Franklin VA Clinic | VA Martinsburg Health Care | Veterans Affairs
Surgery • Franklin, VA
Clinic Type
Surgery
Address
Franklin VA Clinic, Franklin, WV
Phone
Main phone: not explicitly listed in extracted text; VA health connect numbers not provided
erica.lewis3@va.gov
Opening Hours
Monday–Wednesday, Friday: 8:00 a.m.–4:00 p.m.; Thursday, Saturday, Sunday: closed
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
—
Beneficiary Travel (VA travel benefits), My HealtheVet (online tools)
Languages Spoken
—
Current Offers
Walk-ins welcome — null
FAQs
What services are offered at Franklin VA Clinic?
Primary care and specialty health services including mental health, telehealth, immunizations, and laboratory services.
Are walk-ins accepted?
Yes, walk-ins are welcome during stated hours.
Service Hours
Service hours vary; visit our office with or without an appointment; contact to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone information appears in repeated sections but a specific number is not provided in the extracted text.
My HealtheVet
My HealtheVet is a tool to manage care, refill prescriptions, track appointments, and read health articles; coordinator can be contacted by phone or in person.
Telehealth
With VA telehealth, you can get care from your health providers without traveling; includes video conferencing, home telehealth, and store-and-forward options.
Visit our office, with or without an appointment
Contact us to schedule, reschedule, or cancel your appointment; if a referral is required, contact your primary care provider first.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Martinsburg VA Medical Center): 3.7/5 (436 reviews)
- Yelp (Martinsburg VA Medical Center): 3.4/5 (17 reviews)
Patients praise
- Friendly and professional staff interactions
- Efficient service delivery for some patients
- Appreciation for convenient local care access
Common complaints
- Difficulty reaching staff by phone
- Long wait times in emergency settings
- Concerns regarding primary care staff interactions
- Issues with medication and pharmacy coordination
"Great staff. Friendly and efficient service."
— Patient review, Franklin VA Clinic (WV)"Once in...very nice. Impossible to reach by phone...literally impossible"
— Patient review, Franklin VA Clinic (NC)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Franklin County Veterans Offered Free Weekly Shuttle Service to VA Facilities - Franklin County Free Press — Jul 24, 2025
- Operation Full Plate helps restock the shelves of Veterans Affairs Medical Center food pantry | Business And Economy | journal-news.net — Mar 18, 2026
- Operation Full Plate helps restock the shelves of Veterans Affairs Medical Center food pantry - Martinsburg Local — Mar 28, 2026
- J059--Elevator Preventive Maintenance, Repair and Service. Martins VAMC-Tiered Evaluation Amendment 0001 — Feb 12, 2026
- Operation Rucks to Reins Offers Equine Therapy for Franklin County Veterans - Franklin County Free Press — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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