Ear, Nose and Throat & Facial Plastic Surgery Center - ENT in ...
Ear, Nose, and Throat (ENT) • Fredericksburg, VA • 3 (Fredericksburg, Stafford, Spotsylvania) locations
About
ENT & Facial Plastic Surgery Center of Fredericksburg is a private medical practice in Fredericksburg, VA, offering comprehensive ear, nose, and throat (ENT) care, facial plastic and reconstructive surgery, allergy testing, and hearing/hearing aid services via its Hearing Resources Center. The practice operates four offices in Virginia (headquartered at 1708 Fall Hill Ave) and provides ENT, audiology, and related services. Key details: small team (3 employees reported), CEO John Benner, active in audiology/hearing device guidance, and an emphasis on comprehensive ENT care and facial plastic services. Contact: +1 540-684-3868 or contactus@fredericksburgent.net.
Clinic Type
Ear, Nose, and Throat (ENT)
Address
Fredericksburg Office; 1708 Fall Hill Ave. Suite 100 Fredericksburg, VA 22401; Stafford Office; 282 Choptank Road Suite 107 Stafford, VA 22556; Spotsylvania Office; 4701 Spotsylvania Pkwy Suite 100 Fredericksburg, VA 22407
Phone
(540) 371-1226
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Opening Hours
Monday–Friday 8:30 am – 5:00 pm; Saturday–Sunday Closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Current Offers
New ENT Walk-in Hours
FAQs
What are the new ENT walk-in hours?
Mondays 4-9 p.m., no appointment needed.
New ENT Walk-in Hours: Mondays 4-9 p.m. No appointment needed
New ENT Walk-in Hours: Mondays 4-9 p.m. No appointment needed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- rater8: 4.80 out of 5 (~6.6K - 6.7K ratings and ~2K comments)
- Yelp/MapQuest aggregate: Low average rating (based on small sample) (38 reviews)
Patients praise
- Highly satisfied with physician expertise and medical skill
- Doctors are described as thorough, professional, and excellent listeners
- Effective communication and clear explanations of treatments/options
- Patients appreciate doctors being willing to spend time and not rushing appointments
Common complaints
- Reports of rude or incompetent administrative/front desk staff
- Complaints regarding billing practices and insurance interactions
- Longer wait times for appointments reported by some patients
- Occasional concerns about physician bedside manner in isolated cases
"Dr. O’Malley takes his time to listen and discuss what issues need to be addressed. With a smile."
— rater8 user review"Staff -0 stars. Staff is extremely rude and totally incompetent. Very condescending and they snap at any request."
— MapQuest user review"Patients consistently praise Dr. David Franz for his thorough, caring approach and excellent bedside manner... Some patients report longer wait times and one noted that while he lacks traditional bedside manner and can seem arrogant, his medical expertise remains strong."
— WebMD physician overview summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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