Chautauqua Medical Services - Great Lakes Physician Practice
Family Medicine • Fredonia, NY
About
Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, a private healthcare group based in Jamestown, NY. GLPP aggregates family providers and specialists, including Jamestown Area Medical Associates, Chautauqua Medical Services, Lakeshore Orthopedics and Sports Medicine, and Jamestown Primary Care, to deliver coordinated primary and specialty care across about four offices in the Jamestown/Fredonia area and Silver Creek, NY. The organization operates 4 US offices with services spanning primary care and specialized medical teams, supported by area hospitals for integrated patient care. Main contact numbers include 833-444-4577 and 716-488-1877.
Clinic Type
Family Medicine
Address
5 S Main, #250, Jamestown, NY 14701
Phone
8334444577
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Opening Hours
Monday, Wednesday, Friday: 8:00AM - 5:00PM; Monday - Friday: 8:00AM - 5:00PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided at Chautauqua Medical Services?
Family Medicine, internal medicine, primary and specialty care with advanced practice providers and physical therapists.
What are the hours of operation?
Hours of Operation: Monday, Wednesday, Friday: 8:00AM - 5:00PM; Monday - Friday: 8:00AM - 5:00PM.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Healthgrades: 1.0/5.0 (1 (for individual office pages))
Patients praise
- Some patients report positive experiences with specific doctors or staff members
- Instances of helpful, friendly reception and effective message handling mentioned by some reviewers
Common complaints
- Frequent administrative and billing errors
- Poor communication and failure to return patient calls
- Dissatisfaction with office staff, including reports of disorganization and rudeness
- Long wait times for appointments
- Turnover of medical staff causing continuity-of-care issues
"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back... I waited 3 days for a call back and never got it."
— MAPPCA (Patient Review)"Absolutely horrible office staff... I would not recommend unless you like going to scheduled appointments and waiting while they try to figure out insurance and then canceling you anyway."
— LocalityBiz (Patient Review)"Whatever you do, stay away from this medical practice. Dr. Eklum was dismissive at my appointment and the office manager was dismissive of my concerns..."
— Healthgrades (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Katherine Tidwell, CRNP - Great Lakes Physician Practice — May 14, 2026
- Dr. Andrew Landis, MD - Fredonia, NY - Internal Medicine - Book Appointment — Apr 28, 2026
- Nikhil Agrawal , MD — May 18, 2026
- Mary Rudloff, PA-C - Cassadaga, NY - Internal Medicine - Book Appointment — Jun 16, 2026
- Mary Rudloff, PA-C - Cassadaga, NY - Internal Medicine - Book Appointment — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Fredonia
Summary: Family Health Medical Services, PLLC (FHMS) is a long-standing family medicine practice based in Jamestown, NY, with 7 offices across Western New York, including locations near Fredonia. Founded in 1982, FHMS provides primary care for families and operates as a private partnership with about 26 employees and roughly $42.8 million in annual revenue. Notable clinicians include Dr. Robert Berke, Dr. Alexander Selioutski, and Dr. Albert Persia. The practice emphasizes compassionate, family-centered care and serves Chautauqua, Cattaraugus, and Erie counties. If you’re looking specifically for the Fredonia office, FHMS lists multiple Western New York locations, but does not detail a Fredonia address in the provided highlights. For exact Fredonia-specific contact info and visit options, consider checking the Fredonia page or calling the Jamestown HQ line for routing to the closest FHMS location.
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