Chautauqua Medical Services - Great Lakes Physician Practice
Gastroenterology • Fredonia, NY
About
Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, a private healthcare group based in Jamestown, NY. GLPP aggregates family providers and specialists, including Jamestown Area Medical Associates, Chautauqua Medical Services, Lakeshore Orthopedics and Sports Medicine, and Jamestown Primary Care, to deliver coordinated primary and specialty care across about four offices in the Jamestown/Fredonia area and Silver Creek, NY. The organization operates 4 US offices with services spanning primary care and specialized medical teams, supported by area hospitals for integrated patient care. Main contact numbers include 833-444-4577 and 716-488-1877.
Clinic Type
Gastroenterology
Address
160 Jamestown, NY 14701
Phone
8334444577
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 1.0 out of 5 stars (1 (for specific office locations))
Patients praise
- Some patients find individual physicians knowledgeable and helpful
- Responsive staff experiences reported by some patients
- Convenient appointment availability at times
Common complaints
- Billing errors and administrative incompetence
- Poor office staff communication and disorganization
- Long wait times for appointments and callbacks
- Staff perceived as dismissive of patient concerns
- Frequent turnover of physicians within the practice
"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back... I waited 3 days for a call back and never got it."
— mappca.com"Absolutely horrible office staff. I never made it to see a doctor because the front office was so disorganized."
— localitybiz.com"Dr. Eklum was dismissive at my appointment and the office manager was dismissive of my concerns... If you want your medical concerns to be heard and addressed appropriately, this is not the office for you."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Katherine Tidwell, CRNP - Great Lakes Physician Practice — May 14, 2026
- Dr. Andrew Landis, MD - Fredonia, NY - Internal Medicine - Book Appointment — Apr 28, 2026
- Nikhil Agrawal , MD — May 18, 2026
- Mary Rudloff, PA-C - Cassadaga, NY - Internal Medicine - Book Appointment — Jun 16, 2026
- Mary Rudloff, PA-C - Cassadaga, NY - Internal Medicine - Book Appointment — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Fredonia
Summary: Gastroenterology services are available through Brooks-TLC Hospital System, Inc. in Fredonia, NY. The system is a nonprofit hospital network based in Dunkirk, offering inpatient and outpatient care, including specialties such as gastroenterology, along with related services like emergency care, laboratory, imaging, and other medical disciplines. The Fredonia location is part of their multi-campus footprint in western New York.
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