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About

Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, a private healthcare group based in Jamestown, NY. GLPP aggregates family providers and specialists, including Jamestown Area Medical Associates, Chautauqua Medical Services, Lakeshore Orthopedics and Sports Medicine, and Jamestown Primary Care, to deliver coordinated primary and specialty care across about four offices in the Jamestown/Fredonia area and Silver Creek, NY. The organization operates 4 US offices with services spanning primary care and specialized medical teams, supported by area hospitals for integrated patient care. Main contact numbers include 833-444-4577 and 716-488-1877.

Clinic Type

Primary Care

Address

Chautauqua Medical Services, Northern Chautauqua County (within Great Lakes Physician Practice)

Phone

716-595-3001; 716-366-9008; 716-679-2233; 716-945-5500; 716-934-4518; 716-672-8790

Email

Opening Hours

Monday, Wednesday, Friday: 8:00AM - 5:00PM; Monday - Friday: 8:00AM - 8:00PM; Saturday: 9:00AM - NOON

Telehealth

GLPP video visit available

Services Offered

  • Primary Care
  • Specialty Care

Team

  • Chautauqua Medical Services Team, Physicians (internal medicine) and advanced practice providers; physical therapists — Primary Care / Specialty Care Providers

Insurance & Payment

  • IPN2 Paymentus (UPMC system)
  • GLPP insurance plans

Multiple GLPP insurance plan options referenced on site; links provided for patients to review plans

Insurance, Self-pay, Payment plans via Paymentus

Languages Spoken

  • English

FAQs

What services are offered at Chautauqua Medical Services?

Primary care and specialty care services with physicians in internal medicine and advanced practice providers, plus physical therapy.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 1.0/5.0 (Healthgrades group rating) (1 review mentioned for the group practice)
  • Healthgrades: 5.0/5.0 (Specific provider rating) (9 reviews mentioned for a specific cardiologist at the practice)

Patients praise

  • Some patients report positive experiences with specific doctors being direct, knowledgeable, and caring
  • Compliments regarding friendly and helpful nursing or reception staff at times
  • Access to appointments when needed reported by some patients

Common complaints

  • Difficulties with office communication, specifically unreturned calls and poor follow-up
  • Long wait times for appointments
  • Reports of disorganized or unprofessional office staff
  • Complaints regarding dismissive attitudes from providers or administrative management
  • Concerns about frequent turnover of medical staff

"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back ... I waited 3 days for a call back and never got it."

Mappca.com user review

"Whatever you do, stay away from this medical practice. Dr. Eklum was dismissive at my appointment and the office manager was dismissive of my concerns..."

Healthgrades user review

"Dr. BARTHOLOMEW is the BEST! He is direct and not afraid to tell you when you are not doing yourself any good. He is working very hard to keep you healthy..."

Mappca.com user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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