Chautauqua Medical Services - Great Lakes Physician Practice
Primary Care • Fredonia, NY • Multiple locations in northern Chautauqua County locations
About
Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, a private healthcare group based in Jamestown, NY. GLPP aggregates family providers and specialists, including Jamestown Area Medical Associates, Chautauqua Medical Services, Lakeshore Orthopedics and Sports Medicine, and Jamestown Primary Care, to deliver coordinated primary and specialty care across about four offices in the Jamestown/Fredonia area and Silver Creek, NY. The organization operates 4 US offices with services spanning primary care and specialized medical teams, supported by area hospitals for integrated patient care. Main contact numbers include 833-444-4577 and 716-488-1877.
Clinic Type
Primary Care
Address
Chautauqua Medical Services, Northern Chautauqua County (within Great Lakes Physician Practice)
Phone
716-595-3001; 716-366-9008; 716-679-2233; 716-945-5500; 716-934-4518; 716-672-8790
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Opening Hours
Monday, Wednesday, Friday: 8:00AM - 5:00PM; Monday - Friday: 8:00AM - 8:00PM; Saturday: 9:00AM - NOON
Telehealth
GLPP video visit available
Services Offered
Team
Insurance & Payment
Multiple GLPP insurance plan options referenced on site; links provided for patients to review plans
Insurance, Self-pay, Payment plans via Paymentus
Languages Spoken
FAQs
What services are offered at Chautauqua Medical Services?
Primary care and specialty care services with physicians in internal medicine and advanced practice providers, plus physical therapy.
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 1.0/5.0 (Healthgrades group rating) (1 review mentioned for the group practice)
- Healthgrades: 5.0/5.0 (Specific provider rating) (9 reviews mentioned for a specific cardiologist at the practice)
Patients praise
- Some patients report positive experiences with specific doctors being direct, knowledgeable, and caring
- Compliments regarding friendly and helpful nursing or reception staff at times
- Access to appointments when needed reported by some patients
Common complaints
- Difficulties with office communication, specifically unreturned calls and poor follow-up
- Long wait times for appointments
- Reports of disorganized or unprofessional office staff
- Complaints regarding dismissive attitudes from providers or administrative management
- Concerns about frequent turnover of medical staff
"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back ... I waited 3 days for a call back and never got it."
— Mappca.com user review"Whatever you do, stay away from this medical practice. Dr. Eklum was dismissive at my appointment and the office manager was dismissive of my concerns..."
— Healthgrades user review"Dr. BARTHOLOMEW is the BEST! He is direct and not afraid to tell you when you are not doing yourself any good. He is working very hard to keep you healthy..."
— Mappca.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Katherine Tidwell, CRNP - Great Lakes Physician Practice — May 14, 2026
- Dr. Andrew Landis, MD - Fredonia, NY - Internal Medicine - Book Appointment — Apr 28, 2026
- Nikhil Agrawal , MD — May 18, 2026
- Mary Rudloff, PA-C - Cassadaga, NY - Internal Medicine - Book Appointment — Jun 16, 2026
- Mary Rudloff, PA-C - Cassadaga, NY - Internal Medicine - Book Appointment — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Fredonia
Summary: Family Health Medical Services, PLLC (FHMS) is a long-standing family medicine practice based in Jamestown, NY, with 7 offices across Western New York, including locations near Fredonia. Founded in 1982, FHMS provides primary care for families and operates as a private partnership with about 26 employees and roughly $42.8 million in annual revenue. Notable clinicians include Dr. Robert Berke, Dr. Alexander Selioutski, and Dr. Albert Persia. The practice emphasizes compassionate, family-centered care and serves Chautauqua, Cattaraugus, and Erie counties. If you’re looking specifically for the Fredonia office, FHMS lists multiple Western New York locations, but does not detail a Fredonia address in the provided highlights. For exact Fredonia-specific contact info and visit options, consider checking the Fredonia page or calling the Jamestown HQ line for routing to the closest FHMS location.
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